OFFICE SERVICES SUPERVISOR II

Position Details

Job Code #: JC-523862

Position #(s): 800-831-1150-XXX

Working Title:

Orange County Office Supervisor

Classification:: OFFICE SERVICES SUPERVISOR II

$4,375.00 - $5,482.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Orange County

Telework: Hybrid

Job Type:: Permanent, Full Time

Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

It is the mission of the Community Care Licensing Division to promote the health, safety, and quality of life of each person in community care through the administration of an effective and collaborative regulatory enforcement system.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties The Office Services Supervisor II (OSSII) is responsible for the supervision of five or more clerical staff and performs a variety of the most complex and sensitive duties under the general direction of the Regional Manager in support of the Adult and Senior Care and Children's Residential Programs. The OSSII assigns, directs, and coordinates the handling of clerical activities such as phone coverage, mail handling, establishing files, and filing and typing. The OSS II is expected to consistently exercise a high degree of initiative, independence of action, originality and good judgment in supervising staff and managing clerical support functions. The position requires sensitive public contact and/or independent origination of correspondence involving the knowledge and application of detailed regulations, policies and procedures. The ability to communicate effectively is of primary importance.

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Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov . For guidance on applying for a state job, visit Three Steps to a State Job

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You will find additional information about the job in the Duty Statement .

Special Requirements • The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section and to clearly state your eligibility (e.g., list, transfer, etc.) in the Explanations section of the Examination/Employment Application.

• Please note: Per Government Code Section 19990, no California Department of Social Services (CDSS) officer or employee shall engage in any emp…