Front Office Receptionist / Medical Office Assistant

About Neuranimus

Neuranimus, Inc. develops medical practices focused on neurology, neurosurgery, and neuro-radiology. Our mission is to close the gap in neurological care by expanding access to high-level services —especially in areas facing a shortage of specialists in fields such as endovascular neurosurgery and interventional radiology.

We have our outpatient neurology practice in San Jose, and we're looking for an experienced Front Office Receptionist / Medical Office Assistant to help us during clinic days.. You'll start by helping set up the office, then become the welcoming face and steady hand that keeps our front desk running and our patients cared for. If you're organized, calm under pressure, and genuinely enjoy helping people, you'll thrive here

Job Description:

You'll own the day-to-day patient experience, front-desk operations, setting up equipment, ordering and organizing supplies.

Front desk & patient experience

• Greet patients, answer phone calls, and schedule appointments
• Room patients and prepare them for their consultations
• Assist patients with basic requests and address immediate concerns
• Keep the office clean, organized, and welcoming

Patient intake & records

• Handle patient intake and verify patient information
• Maintain and update patient records accurately and securely
• Prepare patient charts so they're ready for every appointment

Billing & insurance

• Process payments, handle billing inquiries, and manage patient balances
• Coordinate insurance verification and pre-authorization for treatments and procedures

Coordination & administration

• Triage calls and messages, relay information to the right medical staff, and follow up as needed
• Coordinate with medical staff to keep patient flow smooth and the office running efficiently
• Perform administrative tasks such as data entry and filing
• Ensure compliance with healthcare regulations and standards

Requirements:

• 2–3 years of experience in a healthcare or medical office setting
• High school diploma or equivalent (a qualification in healthcare administration is a plus)
• Bilingual: You must be fluent in English and one of the following: Spanish, Cantonese, Mandarin, or Vietnamese. This is essential for serving our patient community and is a firm requirement for the role.
• Strong organizational and multitasking skills
• Excellent interpersonal and communication skills
• Basic understanding of medical terminology and practices
• Proficiency with office software and electronic health record (EHR) systems
• Comfortable working both independently and as part of a team

Compensation & Schedule

• Pay: $26/hour
• Hours: Part-time, approximately 80 hours/month, with potential to increase over time
• Location: On-site in San Jose, CA

What We Offer:

• Competitive hourly wage.
• A dynamic and supportive work environment.
• Opportunity to be part of a growing practice dedicated to improving neurological care.
• Training and professional development opportunities.

Equal Opportunity Employer Statement:

• Neuranimus, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pay: $26.00 per hour

Application Question(s):

• How many years of Medical office experience do you have?
• How many years of Healthcare experience do you have?

Language:

• Do you speak English and Vietnamese/Spanish/Mandarin? (Required)

Work Location: In person