Logistics Coordinator

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In 2023, Home Chef introduced a new brand, Tempo ! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings.

The Logistics Coordinator is responsible for coordinating transportation activities, monitoring shipments, communicating with carriers and internal stakeholders, and resolving routine operational issues. The role supports logistics operations through execution of established processes, shipment tracking, reporting, and administrative activities.

Detailed Responsibilities

Manage Logistics day to day operations

Monitor and track all loads and troubleshoot issues with carriers when problems arise

Maintain accurate and timely shipment updates to ensure visibility and operational continuity

Monitor and respond promptly to internal and external communications, providing shipment status updates and pertinent information to carriers, plant teams, and key stakeholders

Serve as the primary point of contact for carriers to facilitate shipment execution and status updates while providing prompt, high-level customer service

Coordinate the resolution of routine shipment issues while maintaining the best customer experience and escalate non routine concerns to management, as needed.

Utilize approved carrier network and established routing guidelines to secure transportation capacity and tender freight assignments

Light weekend and after hours tracking

Utilize Home Chef’s Transportation Management System (TMS) to conduct daily operational tasks

Use internal tools to communicate forecasted load requirements for truckload and LTL (less than truckload) shipments

Working cross functionally with plant teams

Develop strong relationships and operational understanding with warehouse and production teams to coordinate load scheduling, dock appointments, and support efficient shipment execution

Proactively communicate pertinent shipment details to/from carriers and internal teams

Serve as the primary point of contact for freight exceptions (late pick ups, rescheduling, vendor issues, etc.) coordinating resolution in accordance with established procedures to best avoid customer delays.

Reporting, Auditing, Claims Management

Audit and reconcile invoices prior to payment by accounts payable

Raise claims and other exception items as required

Maintain data within internal tools

This position requires 10% travel.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

Completion of a four-year degree program in a related field

Highly autonomous and proactive

Strong verbal and written communicator and negotiator

1+ year logistics and/or transportation experience required

Mastery of spreadsheet usage (Excel, Google Sheets)

Strong ability to multi-task and flexibly switch between tasks, detail orientation

Strong sense for numbers in a business context e.g., prices, spend

Capable of quickly assessing competing priorities and maintaining fast response times

More About Us

Perks and benefits

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

Medical, dental, vision, life and disability insurance available

Paid holidays, sick time and vacation time

401k program

Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

How We Work Together

We are humble team players.

We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.

We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.

We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

Be at Home at Home Chef

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgroun…