HVAC Regional Training Manager (Northeast Region - NY, NJ, NH, PA)

The HVAC Regional Training Manager delivers sales, operational, and business training programs for Factory Direct store employees, Store Managers, Territory Managers, contractors, and dealers across the Northeast region (NY, NJ, NH, PA). This role focuses on building sales capability, improving operational excellence, and driving business results through effective training delivery, needs analysis, and program management. The position requires extensive travel between store locations and strong expertise in HVAC wholesale distribution sales and operations.

KEY RESPONSIBILITIES:

TRAINING DELIVERY & FACILITATION

Deliver engaging sales and operational training to Territory Managers, Counter Sales Associates, contractors, dealers, and store personnel

Train on product features, advantages, and benefits to enable effective selling of HVAC equipment with basic understanding of HVAC systems

Facilitate Kitchen Table Sales training and emerging B2B/B2C sales methodologies for contractors

Provide counter sales training focused on contractor engagement and increasing lines per order

Deliver business training, operational procedures, and Cloud Suite Distribution (CSD) systems training

Adapt facilitation approach based on audience needs using adult learning principles

TRAINING MANAGEMENT & ADMINISTRATION

Manage all training through Litmos Learning Management System including enrollment, tracking, and completion verification

Ensure training completion across all Factory Direct stores in the region

Schedule and coordinate training sessions across multiple locations

Monitor training effectiveness and impact on sales and operational metrics

NEEDS ANALYSIS & PROGRAM IMPROVEMENT

Conduct ongoing needs assessments by observing store operations and engaging with stakeholders

Proactively identify training gaps that impact sales performance and operational efficiency

Collaborate with Operations Directors, Store Managers, and Territory Managers to understand business challenges

Develop and update training content when programs need enhancement

Provide recommendations for new training initiatives based on identified needs

STAKEHOLDER COLLABORATION

Partner with Factory Direct leadership to align training with business objectives

Build credibility with Territory Managers, contractors, and store personnel as a trusted advisor

Collaborate with Learning & Development team to share best practices

Respond professionally to feedback and adjust training approaches accordingly

TRAVEL & REGIONAL COVERAGE

Travel extensively (65-75%) throughout the Northeast region to provide on-site training and support at Factory Direct locations

Maintain flexibility to adjust schedule based on training needs, new store openings, and business priorities

REQUIRED QUALIFICATIONS

High school diploma or equivalent required; associate or bachelor's degree preferred

Must live near a major airport for quick travel options to Factory Direct stores

3+ years of sales experience in HVAC wholesale distribution or related industry

3+ years of operational experience in HVAC distribution, counter sales, or territory management

3+ years of experience delivering training to adult learners in a professional setting

Valid driver's license with clean driving record

SALES & OPERATIONAL EXPERTISE

Strong understanding of HVAC contractor business models and buying behaviors

Proven success in B2B sales, preferably selling HVAC equipment to contractors and dealers

Knowledge of wholesale distribution operations, counter sales processes, and territory management

Understanding of how to increase sales effectiveness and lines per order in counter sales environments

Familiarity with evolving sales methodologies including Kitchen Table Sales and modern B2B/B2C approaches

TRAINING & FACILITATION SKILLS

Demonstrated ability to facilitate engaging training sessions using adult learning principles

Strong presentation and communication skills with ability to influence and inspire

Experience using Learning Management Systems for training administration and tracking

Proficiency creating training materials using Microsoft Office (PowerPoint, Word, Excel)

Ability to translate product features into compelling advantages and benefits

Equal Opportunity Employer, including disability / veterans

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

York Factory Direct is a division of BOSCH Home Comfort Group…