Insurance Licensing Coordinator

Guiding aspiring insurance agents through the state licensing process, the remote Agent Concierge Representative will manage a pipeline of new hires, ensuring they are prepared for their licensing exams while maintaining communication and providing support throughout their coursework. Key responsibilities Assist 150-200 new hires through various stages of the licensing coursework and maintain detailed notes within MS Access Communicate state licensing requirements and provide weekly progress updates to agency partners Build rapport with new hires and agency partners through effective phone and written communication Required qualifications High School Diploma or equivalent Prior work experience in a call or contact center is recommended Intermediate MS Office skills, particularly in Excel and Access Ability to self-manage daily workflow in a multi-task environment Prior knowledge of the insurance licensing process is a plus, but not required