Language Lead (ENG - JPN) - Hospitality & Marketing Specialist

Acclaro combines cultural and language expertise with AI technology to help brands grow their global presence, connect with customers, and mean something to them. As a trusted partner to some of the world’s biggest brands and fastest-growing global companies, our mission is to harness the powerful combination of human expertise and cutting-edge technology to bring your message to global audiences. Our AI-powered business management and language platform ensures a faster time to market with measurable results.

Are you an experienced English-to-Japanese Language Lead with a passion for hospitality, tourism, and marketing content? We are looking for a talented professional to support one of our most valued global clients and play a key role in ensuring high-quality, culturally relevant communications for Japanese audiences.

Position Overview

Role: Language Lead

Language(s): English and Japanese

Industry: Hospitality & Tourism

Content Type: Marketing & Branding

Location Restrictions: Must be based in Japan (Remote)

Employment Type: Freelance / Independent contractor

Responsibilities

As a Language Lead (Language Captain) , you will serve as the linguistic and cultural expert for the Japanese market, playing a critical role in ensuring exceptional translation quality, consistency, and cultural relevance across all projects. You will act as a key point of contact between the client, project teams, and linguists, helping to drive localization excellence and maintain the highest quality standards.

Serve as the primary linguistic liaison for the Japanese language team.

Develop, maintain, and optimize Style Guides, glossaries, and linguistic instructions to ensure consistency across all deliverables.

Oversee linguistic quality management activities, including quality reviews and continuous improvement initiatives.

Manage linguistic queries and provide expert guidance to translators, reviewers, and project stakeholders.

Lead, mentor, and coordinate a remote team of freelance translators, editors, and LQA testers, offering constructive linguistic feedback, onboarding support, and ongoing training.

Collaborate closely with Project Managers, and client stakeholders to streamline localization workflows, mitigate risks, and resolve complex linguistic or technical challenges.

Monitor, analyze, and report on linguistic quality metrics, resource performance, and project delivery timelines to support project success and continuous improvement.

Ensure translated content accurately reflects the client's brand voice while meeting the linguistic and cultural expectations of the target audience