House Person
Spark by Hilton · East Syracuse, New York · Posted Jul 3, 2026
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House Person
Are you ready to be a part of a great team with many growth opportunities? Are you someone that smiles at every person you see or are you someone that strives to make a positive difference in someone's day? Join us as a House Person where your contributions will make a significant impact on our guests' experiences!
The House Person will maintain a clean and orderly hotel in accordance with standard operating procedures in a safe manner, and the brand’s standards to achieve and maintain guest satisfaction, while embracing the values of the Company Culture and Guiding Principles.
Responsibilities:
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Clean and maintain the tile floors using wet mop, dry mop and extractor or buffer. As you mop set up safety signs. Mop only one half of an area at a time so that you leave a dry traffic area for people to walk.
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Vacuum carpeted areas.
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Clean glass doors and windows.
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Dust all surfaces.
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Report all maintenance issues.
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Empty trash from housekeeper carts, as well as trash cans throughout the hotel and exterior.
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Clean and restock public and associate restrooms.
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Clean and reset meeting rooms, to include cleaning the bathrooms located within a meeting room.
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Clean fitness center, sanitizing machines.
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Bring all items left in public areas to Housekeeping office for “Lost and Found” handling.
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Clean outside parking areas of trash and debris.
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Snow removal on sidewalks and at entrances.
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Reports unusual circumstances to Housekeeping Supervisor.
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Practice chemical use safety: Never mix chemicals and store chemicals in properly labeled containers.
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Assist with the delivery of supplies, cribs, and rollaways beds to guest rooms.
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Assist with delivering luggage or packages to guest room, when requested.
Requirements:
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Working in other areas of the hotel when needed to assist operations.
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Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
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Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
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Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate.
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Requests assistance as needed.
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Requires strong attention to detail.
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Ability to communicate to guests and team members verbally or in written form.
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At all times projects a favorable image of the Hotel to the public.
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Must have open availability work weekends and holidays.
Physical Requirements:
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Move, transport, put, install, remove, replace, position, place, and transfer.
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Move about or to, position self.
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Operate, adjust, attach, position, set up, handle, tend to activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service.
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Stand for extended periods of time.
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Communicate, converse, discern, convey, discuss.
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Determine, identify, recognize, perceive, estimate, judgment, compare, observe, assess.
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Ability to bend, lift, kneel, and be in motion for the full day.
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Must be able to move continuously during work hours and able to lift and/or carry 75 pounds.
We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.
What You Can Expect -
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Competitive Pay
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Bonus Opportunities
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Training & Development
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Opportunity for Advancement
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Medical
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Dental
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Vision
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401k with Match
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Paid Time Off
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Holiday Pay
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Free Parking
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Hotel Discounts