Mailroom Associate
Spsnorthamerica · Irvine, California, United States · Posted Jul 9, 2026
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Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Keep Workplace Operations Running Smoothly
If you're organized, dependable, and enjoy keeping things moving behind the scenes, this role is for you. As a Mailroom Associate , you'll support daily mail, shipping, document services, and workplace operations that help employees stay productive and connected.
From receiving critical deliveries to supporting office services, you'll play an important role in ensuring day-to-day operations run efficiently.
Why This Role Matters
Every package delivered, shipment processed, and document completed contributes to a seamless workplace experience. Your attention to detail and commitment to service help ensure employees have the resources and support they need to do their best work.
What You'll Do
Mail Shipping Operations
Receive, track, sort, and distribute incoming mail and packages
Process outgoing mail and shipments
Maintain shipment tracking and chain-of-custody records
Respond to mail and package inquiries
Document Office Support
Perform scanning, imaging, and basic copy/print services
Operate and maintain multifunction devices (MFDs), including replenishing paper and toner
Maintain an organized business service center
Workplace Support
Assist with meeting room setups and office moves
Provide light facility support as needed
Support additional operational tasks and cross-functional coverage
Customer Service
Deliver professional service in all interactions
Build positive relationships with employees and internal teams
Handle sensitive information with discretion and professionalism
What You Bring
Strong communication and customer service skills
Excellent organization and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Basic computer proficiency and ability to learn new systems
Ability to work independently and as part of a team
Qualifications
High School Diploma or equivalent required
2+ years of experience in mailroom, office services, shipping/receiving, logistics, or customer service preferred
Experience with package tracking and shipping systems preferred
Working knowledge of multifunction devices (MFDs) preferred
Physical Requirements
Ability to lift and move packages up to 40 lbs.
Ability to stand, walk, bend, kneel, and sit for extended periods
Ability to operate office equipment and transport materials using carts
Travel: None
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$20 $20 USD
WHAT WE OFFER
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
Learning Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, Paid Time Off.
Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence Robotic Process Automation) in more than 22 countries across the globe. I n North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse deve…