Retail Sales Manager

Explore a Work Environment Where You Matter: At Dollar General, our core principle revolves around Serving Others! We value each one of our team members and offer plenty of career opportunities. Whether it's kickstarting a new career in one of our accessible Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we invite you to be a part of our extended family. At Dollar General, we go beyond just being a retail company; we champion unique strengths and perspectives of each team member. Your uniqueness can make a real difference at Dollar General. How do you plan on Serving? Set sails on your Dollar General Journey and watch your career soar.

About Us:

Dollar General Corporation has been catering to shoppers for over eight decades, providing value-based shopping experiences. We help shoppers 'Save time, Save money, Every Day®' through frequently used and replenished products like food, health and beauty aids, cleaning supplies, basic apparel, housewares, and seasonal items – all available at everyday affordable prices in convenient neighborhood locations. Discover more about Dollar General at www.dollargeneral.com/about-us.html.

Job Description:

As a core part of your responsibilities, you will manage all employees in efficiently planning and executing all store processes, which include ordering, receiving, stocking, presentation, selling, staffing, and support.

Key Responsibilities:

• Recruit, select, and retain suitable employees following federal and state labor laws and company policies to ensure the store is properly staffed.
• Provide adequate training to employees, conduct performance evaluations, identify gaps, and provide apt solutions/counseling up to and including termination.
• Make recommendations regarding employee pay and advancements.
• Conduct meetings, coordinate events to encourage safety, security, and policy adherence.
• Ensure the store is appropriately staffed and efficiently opened and closed each day.
• Analyze operating statements to identify business trends and potential errors.
• Order to meet or exceed in-stock targets; review ordering plan and inventory management.
• Facilitate efficient staging, stocking, and storing of merchandise in line with defined company work processes.
• Maintain accurate inventory levels while controlling damages, markdowns, and implementing facility controls.
• Uphold the financial integrity of the store through strict procedures and cash control.
• Lead in providing superior customer service.
• Ensure the store is well equipped with essential tools to perform required tasks.
• Adhere strictly to company policies and procedures; ensure employee compliance.
• Complete all documentation according to guidelines and deadlines.

Qualifications:

The ideal candidate should possess the following:

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic math calculations.
• Knowledge of cash handling procedures, cashier accountability, and deposit control.
• Knowledge of inventory management and merchandising practices.
• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices.
• Knowledge of cash, facility, and safety control policies.
• Exceptional organizational skills with attention to detail.
• Ability to solve problems in situations where standardization is limited.
• Bilingual Spanish speakers may be preferred at certain store locations.

Work Experience and/or Education:

• A high school diploma or equivalent is strongly preferred.
• At least one year of management experience in a retail environment is preferred.

Competencies:

• Aligning personal attributes with Dollar General values.
• Nurturing the potential in others.
• Acts as a link between the corporate office and store employees.
• Fosters collaboration and cooperation.
• Responsive and sensitive to customer needs.
• Demonstrates basic retail principles (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
• Recruits, hires, and trains/staffs store with qualified applicants.
• Ensures store compliance with federal labor laws and company policies.

Physical Requirements & Working Conditions:

• Frequently walking and standing.
• Regularly bending, stooping, and kneeling to manage the check out station, stock merchandise, and unload trucks.
• Handling of merchandise and equipment such as handheld scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Lifting up to 40 pounds regularly; occasional lifting of up to 55 pounds.
• Regular use of ladders.
• Providing own transportation for bank deposits, management meetings, and visits to other Dollar General stores.
• Fast-paced environment; moderate noise level.
• Occasional exposure to outside weather conditions.