Executive Assistant / Team Coordinator

Overview

NexStop Logistics is seeking a highly organized, proactive, and adaptable Executive Assistant / Team Coordinator to support company leadership and help keep daily operations running smoothly.

This is not a traditional administrative assistant role. The ideal candidate will serve as a central point of coordination between leadership, employees, applicants, drivers, and customers. Responsibilities will vary from recruiting and interviewing candidates to assisting with scheduling, customer follow-up, and operational support.

This position is ideal for someone who enjoys solving problems, communicating with people, and helping a growing business succeed.

Responsibilities

Executive Support

• Provide administrative support to company leadership
• Manage calendars, appointments, and scheduling
• Assist with special projects and business initiatives
• Prepare reports, spreadsheets, and business correspondence

Recruiting & Hiring

• Review applications and screen candidates
• Conduct initial phone interviews
• Schedule interviews and coordinate hiring activities
• Assist with onboarding and new hire paperwork
• Maintain recruiting records and applicant tracking

Team & Operations Coordination

• Enter and maintain employee schedules
• Assist employees and drivers with day-to-day questions and support needs
• Coordinate communication between leadership and team members
• Help resolve operational issues and escalate concerns when necessary
• Track and organize operational information and documentation

Customer Experience

• Contact customers following deliveries to ensure satisfaction
• Identify and address concerns before they escalate
• Document customer feedback and service issues
• Maintain professional and positive customer relationships

Administrative Support

• Answer incoming calls and emails
• Maintain company records and databases
• Utilize Microsoft Office, Google Workspace, DocuSign, and other business software
• Assist with data entry, reporting, and recordkeeping
• Manage calendars, appointments, and scheduling
• Assist with special projects and business initiatives
• Prepare reports, spreadsheets, and business correspondence

Qualifications

• 2+ years of experience in administrative support, recruiting, customer service, operations, logistics, or a related field
• Excellent organizational and time-management skills
• Strong verbal and written communication abilities
• Ability to multitask and manage changing priorities
• Professional phone and customer service skills
• Proficiency with Microsoft Office and Google Workspace
• Experience with QuickBooks is a plus
• Experience in transportation, logistics, staffing, or service industries is preferred

What We're Looking For

The ideal candidate is dependable, resourceful, and takes initiative. They enjoy helping people, solving problems, and keeping multiple priorities organized. Success in this role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment where no two days are exactly alike.

Pay: $40,000.00 per year

Work Location: In person