Sr. Operations Associate, Policy and Communications
Doordashusa · Atlanta, GA; Philadelphia, PA; Boston, MA; Raleigh-Durham, NC; New York, NY; Miami, FL;Washington D.C. · Posted Jul 2, 2026
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About the Team
The Global Policy and Communications team shapes how DoorDash, Deliveroo and Wolt show up in the world. Our Communications team is the voice of our company, telling the stories that amplify our impact and align our employees, merchants, Dashers, and partners around our mission. Our Public Policy team ensures DoorDash’s perspective is represented in the conversations that shape the future of work, commerce, and local economies. Together, we connect our business to the communities we serve and advance the policies and narratives that help them thrive.
About the Role
The iPoCo Chief of Staff function exists to make the global Policy and Communications organization run better, more strategically, more efficiently, and as one integrated team. This role is the operational engine behind that mission.
We're looking for a sharp operator who thrives in that space: someone who can own a budget process, design a planning cycle, and fix a broken workflow — and who gets genuine satisfaction from making a complex organization run well.
You're autonomous, structured, and curious. You are AI proficient, and you're always looking for the next application. You make the people around you more effective just by being on the team.
You're excited about this opportunity because...
Procurement Vendor Operations
Manage a contingent worker who owns day-to-day vendor onboarding and payment processing — serving as their manager, thought partner, and escalation point
Own the overall PoCo procurement function: set the strategy, ensure quality and compliance, and continuously improve the systems the team runs on
Serve as a liaison with Finance and Legal on procurement policies, escalations, and process improvements
Budget Operations
Own the operational mechanics of budget tracking and reporting across the global org — maintaining real-time visibility, flagging risks, and surfacing insights proactively
Partner with the Chief of Staff on annual and H2 planning, and prepare leadership-ready materials for budget reviews and resource discussions
Strategic Planning
Design and run key global planning processes — annual planning, H2 planning, priority workstream tracking — owning the logistics, documentation, and follow-through that make them actually work
Maintain the systems we use to track priorities and execution across the leadership team
Global Team Operations
Own the team's shared operational infrastructure: onboarding materials, intranet content, shared drives, and team-wide resources
Support planning and logistics for global meetings and team events
AI Process Innovation
Proactively identify opportunities to use AI tools to automate or streamline how we work
Test, iterate, and share learnings with the broader team — helping build iPoCo's practical AI capabilities over time
We’re excited about you because…
4–6+ years of experience in operations, strategy operations, chief of staff support, or project management
A true operator: you've owned complex processes, managed budgets, and built systems that other people actually use
Strong project management instincts — you track things, follow through, and close loops without being asked
Comfortable building structure in ambiguous environments
AI-curious and proactive about it — you're already experimenting and always looking for the next application
Strong communicator who can synthesize complexity into crisp materials for senior audiences
Collaborative and low-ego; you get things done through others and make the team better by being on it
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here .
See below for paid time off details:
For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about …