German Speaking Fitbit Products Support Specialist | Relocate to Sofia, Bulgaria
Mercier Consultancy Group · TELECOMMUTE · Posted Jul 9, 2026
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Are you passionate about technology, fitness products, and helping customers?
We are hiring German - speaking Fitbit Products Support Specialists to join our international team in Sofia , Bulgaria.
In this role, you will assist customers with questions related to Fitbit products, provide troubleshooting support, and help users get the most out of their devices.
You will work in a modern office environment with a multicultural team while supporting a globally recognized technology brand.
Key Responsibilities
Provide customer support for Fitbit products in German.
Assist customers with product setup, usage, and troubleshooting.
Guide customers through technical solutions step-by-step.
Answer questions about features, accounts, and services.
Document customer interactions accurately.
Ensure a positive customer experience.