Founding Support Engineer
talentpluto · New York, New York, United States · Posted Jul 7, 2026
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Location: New York, NY (remote-friendly; SF or NYC preferred)
Work Model: Hybrid / flexible
Industry: AI security & infrastructure (Model Context Protocol)
Compensation: ~$180K base plus performance bonus
About the Company
Our partner is an early-stage, fast-scaling startup building security infrastructure for the Model Context Protocol, protecting enterprises from data leaks as they adopt AI agents. Founded less than a year ago, they already have a multi-million-dollar pipeline, a deeply technical product, and backing from top-tier investors. The bar is high, the pace is fast, and the problems are genuinely hard.
The Opportunity
As a founding Support / Forward-Deployed Engineer, you'll sit at the intersection of engineering and customers, deploying the product, solving hard technical problems in the field, and making enterprise customers successful. This is a solutions-engineering-heavy role for someone who is both technically excellent and genuinely comfortable in front of people. You'll join an established, professional environment rather than a first-engineer situation, with room to grow toward founder-level ownership.
Responsibilities
Deploy and integrate the product into complex enterprise environments
Work directly with customers post-sale to ensure technical success
Solve hard technical problems across AI agents, MCP integrations, and security tooling
Serve as the technical bridge between customers and the engineering team
Help shape the forward-deployed / solutions engineering function as an early hire
Requirements
5-6 years in a technical, customer-facing role (solutions engineering, forward-deployed engineering, or similar); exceptional candidates with a couple of years of experience considered
Strong computer science or statistics foundation and academic pedigree
Startup or consulting background with real time in front of customers
Demonstrated software / technical skills and the ability to operate in a professional, fast-moving environment
Consistent tenure without a pattern of short stints