Bartender/Server - Blue Whale Restaurant

Job Title: Bartender, Blue Whale Restaurant & Lounge

Department: Front of House

Reports to: General Manager

Hourly: Minimum Wage + Tips

Employment Type: Full-time, Non-exempt

Location (Job Location): 2033 Union St, San Francisco, CA 94123

Job Summary

Blue Whale Restaurant & Lounge is a sleek, upscale spot in San Francisco. Known for it’s innovative Asian cuisine, vibrant atmosphere, and expertly crafted cocktails. If you thrive in a fast-paced, high-energy environment where attention to detail and genuine hospitality are valued, Blue Whale is a place where you can grow your skills while helping create unforgettable dining experiences.

Primary Duties and Responsibilities

• Provide exceptional service to all guests by following the company's established Steps of Service.
• Prepare all food and beverages according to established recipes and portion standards.
• Promote and upsell food and beverage offerings to enhance the guest experience.
• Accurately process and collect payments for guests seated at the bar.
• Prepare beverage orders for servers only after they have been entered into the POS system, with the same level of urgency and attention given to bar guests.
• Set up, maintain, and keep the bar area clean, organized, and fully stocked throughout each shift.
• Operate the POS system accurately and follow all cashiering procedures.
• Comply with and enforce all applicable local and state liquor laws and company alcohol service policies.
• Complete all assigned opening, closing, and side work duties.
• Maintain accountability for the cash bank assigned at the beginning of each shift by signing a bank agreement and assuming responsibility for the assigned funds.
• Perform additional duties and responsibilities as assigned by management.

The duties of this position may change from time to time. The company reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Minimum Requirements:

• 2 years of bartending and serving experience
• Able to work afternoon and evening shifts
• Liquor and wine knowledge preferred
• Experience providing excellent customer service in a fast-paced environment
• Positive attitude and ability to work well under pressure
• Craft exceptional cocktails using premium ingredients and precise techniques
• Provide knowledgeable recommendations for wine and cocktail pairings with menu items
• Maintain a clean, organized, and well-stocked bar area
• Ensure compliance with all health and safety regulations
• Assist in developing seasonal cocktail menus and drink specials
• Provide attentive and professional service to all guests
• Collaborate with kitchen staff to create cohesive beverage and food experiences
• Manage opening and closing procedures for the bar
• Able to perform high-quality work while unsupervised.
• Able to handle money accurately and operate a point-of-sale system.
• Ability to follow instructions

Prerequisite for employment:

• Responsible Beverage Service Certification
• Valid California ServSafe Food Handler Card

Work Environment

This job mainly operates on-site during restaurant hours, with occasional travel required to attend meetings and events, or to fulfill other duties as needed.

Physical Demands

The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual is regularly required to stand, walk, sit, talk or hear. Frequently it is required to use hands and arms to reach, handle, or feel objects, tools, or controls. The individual is occasionally required to stoop, kneel, crouch, or crawl.

The individual must be able to lift and/or move up to 50 pounds, be able to work in a sitting position for long periods of time.

The duties of this position may change from time to time. Blue Whale reserves the right to add or delete duties and responsibilities at the discretion of Blue Whale or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Blue Whale provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Blue Whale will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Job Type: Full-time

Pay: From $19.61 per hour

Benefits:

• Employee discount

Work Location: In person