M365 & AI Administrator
PrePass · Phoenix, Arizona, United States · Posted Jul 9, 2026
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About PrePass
PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.
That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.
About the Role
You will serve as a hands-on administrator responsible for configuring and maintaining the organization’s Microsoft 365 Copilot environment. Working under the direction of IT leadership, you will manage technical settings that govern Copilot functionality, access, and licensing. This role focuses on executing established policies while escalating decisions related to architecture, vendor strategy, and governance frameworks. You will ensure Copilot operates efficiently and securely while identifying risks and opportunities for leadership review.
Essential Responsibilities
Copilot Configuration & Administration
Configure and maintain Copilot using the Microsoft 365 Admin Center and Copilot Control System
Execute day-to-day system settings, feature toggles, and configuration updates as directed by IT leadership
Ensure Copilot operates reliably, securely, and in alignment with defined policies
License & Access Management
Manage Copilot license allocation and revocation using security groups
Monitor license utilization via the Copilot Dashboard
Identify and flag underutilized licenses for reallocation
Security & Governance Enforcement
Implement sensitivity labels, access controls, and SharePoint permissions aligned with governance frameworks
Identify and remediate overly permissive access that may expose sensitive data through Copilot
Support enforcement of data protection and compliance standards within M365
Monitoring, Reporting & Escalation
Monitor Copilot usage telemetry and generate regular reports for IT leadership
Track license counts and contract renewal timelines
Identify trends, anomalies, and adoption gaps
Surface recommendations while deferring architectural and vendor decisions to leadership
AI Tool Oversight & Deployment Support
Monitor usage of secondary AI tools (e.g., ChatGPT Business for marketing) against acceptable use policies
Escalate policy violations or data handling concerns to management
Support deployment of custom AI agents in Copilot Studio, including testing configurations and verifying access controls
Document deployment procedures and technical processes