Dental Patient Coordinator

Commonwealth Dentistry  is looking for a full-time Patient Coordinator for our Colonial Heights Office!

POSITION SUMMARY

The primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, communicates with patients in an efficient and empathetic manner, and generally keeps the office stocked with necessary supplies.

KEY COMPETENCIES

Welcoming/greeting patients with a welcoming, professional, and polished demeanor

Checking-in patients to ensure they have all the necessary information in the patient management software

Collecting co-payments

Checking-out patients

Closing out and ensuring that registers are balanced daily

Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)

Scheduling patients

Calling to confirm appointments

Escalating issues to Office Manager

Other duties and responsibilities as assigned

To successfully perform the job responsibilities for the position of Patient Coordinator, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive.