Pre-Analytical Supervisor

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions.

Our Values:

We Seek A Better Way : We pursue bold ideas, embrace complexity, and keep pushing forward.

We Make It Happen : We act with urgency, deliver with excellence, and always find a way.

We Are Stronger Together : We engage with empathy, align around what's best for Veracyte, and celebrate as one team.

We Care Deeply : We show up with integrity, kindness, and respect for one another.

The Position:

The Pre-Analytical Supervisor’s primary responsibility is to provide support to all internal and external customers, in the routine functions to ensure client satisfaction and appropriate records and materials management are consistently maintained. This individual must work with staff to employ a team approach. Manages customer/patient support staff and oversees special projects assigned by manager. This position is for our San Diego office. The shift for this position is Tuesday - Saturday 7:00 am - 3:30 pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the same tasks as Senior SP in addition to the following. Other duties may be assigned.

Responsible for daily operations of sample management which includes pre-accessioning, accessioning, transportation of samples to-and-from outside histology lab and internal laboratory and block return

Identify problems with specimen types, missing information, etc. and assign the issue to the appropriate ancillary department or in some cases resolve them

Demonstrate an understanding of compliance policies related to test ordering, test requirements and rejection criteria

Track internal and external errors and report deficiencies per protocols

Processing and maintenance of client supplies with supply vendors and marketing team. (requisitions, shippers, mailers)

Responsible for training, coaching, supervision, on-boarding of new hires and development of staff

Develop and monitor on-going performance of employees, provide corrective action and counseling as required.

Hold regularly scheduled meetings for dissemination of all department and corporate information to staff

Manage time and attendance of employees

Prepares schedules and maintains adequate coverage

Investigate/resolve and respond to customer complaints

Prepare metrics for monthly quality meetings

Communicates effectively with all levels of staff

Reflects good judgment at all times when determining necessary actions to resolve problems

Adheres to company values, safety and compliance policies and procedures

Demonstrates strong interpersonal skills fostering a positive environment

Assist in the development of SOPs to meet client satisfaction in all areas of responsibility

Work with management team to develop strategic plans to meet commercial goals and objective

Performs all other assigned duties as directed by supervisor

Who You Are:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree preferably

3-5 years’ experience in laboratory accessioning

Excellent verbal and written communication skills

PHYSICAL REQUIREMENTS

Repetitive movement of hands, arms and legs

Repetitive movement of fingers (typing and/or writing)

Sitting, with occasional walking, standing, stooping and moving about

Exposure to general office environment conditions

Talking and hearing

Occasionally required to lift up to 25 pounds

#LI-Onsite

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience, skillset, geographic location, industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Pay range

$79,000 $85,000 USD

What We Can Offer You

Veracyte is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and aspire to help us build a great company. We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative ideas and decisio…