Front Desk Receptionist (Hourly, Full-Time)
Rochester Institute of Technology · Henrietta, New York · Posted Jul 4, 2026
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Front Desk Agent
Closes 08-Jul-2026 (EST) Front Office 5257 West Henrietta Road, Henrietta, NY, United States 15.50-16.00 per hour Hourly Full Time Vacation, Medical, Dental, 401K
Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to satisfying our customers, working collaboratively, and providing career development opportunities for our employees.
The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York perfectly located near several major businesses, residential communities, and local attractions. Competitive compensation package - Full benefits package - Flexible scheduling - Extensive training and opportunities to advance - Free employee parking
Special emphasis is placed on accommodating guest preferences, flexibility with work assignments, efficiency, quality, and social demeanor that contributes to a hospitable environment.
Answer phone calls pertaining to reservations and other guest inquiries.
Run reports, handle guest mail and messages, program wake-up calls, and perform a variety of other tasks conducive to the operation of the Front Desk.
Be knowledgeable of the hours of operation of all hotel services and aggressively sell such services.
Be knowledgeable of all hotel safety, security, and emergency procedures and equipment as related to department responsibilities, and perform or dispatch any necessary functions.
Assist in maintaining the cleanliness of the front office, lobby, and surrounding areas.
Assist in checking all lobby area fixtures, equipment, and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings, and maintenance. Properly maintain all work equipment, tools, and supplies, and report any maintenance concerns by generating work orders.
Comply with all department, hotel, and company policies and procedures.
Customer service experience and open availability required.