Orthodontic Office Operations Manager

Overview

We are seeking a highly organized and dynamic Orthodontic Office Manager to oversee the daily operations of two orthodontic offices. The ideal candidate will possess extensive experience in dental office management, medical administrative support, and healthcare administration. This role requires a proactive leader with strong skills in fiscal management, human resources, and clinical practice oversight. The Orthodontic Office Manager will ensure the delivery of exceptional patient care while maintaining operational efficiency, compliance with healthcare regulations, and financial stability.

Duties

• Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity.
• Enforce Policy Adherence: Implement and monitor company office policies, holding staff accountable for consistent compliance.
• Drive Financial Stewardship and Business Health: Manage office operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation.
• Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals.
• Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made.
• Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement.
• Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences.

Skills

• Minimum of three (3) years of experience in a management position, preferably in a dental or healthcare setting.
• Excellent organizational and communication skills with attention to detail.
• Ability to support doctors, employees, and patients as a leader of the operations team.
• Knowledge of dental/medical terminology and PMS software preferred.
• Experience using Microsoft Office Suite including Outlook, Teams, Excel and Word.
• Clearance through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance

Join us in leading a dedicated team committed to providing outstanding dental care through efficient operations and compassionate service!

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Pet insurance
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person