Technical Account Manager - Sales-Oriented

Position: Technical Account Manager - Sales-Oriented (US)

Location: Spokane Valley

Overview

About Simply.

TV. , we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape.

Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we're just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.

TV is the place to shape the future of TV — and have fun doing it. Join us, and let's make content discovery simple, powerful, and inspiring!

The Role

As a Technical Account Manager

• Sales-Oriented

, you will own the commercial success of a portfolio of key clients. You'll act as the primary point of contact, helping customers optimize their experience with Simply.

TV while driving revenue growth through renewals, upsells, and long-term account expansion.

While the role involves understanding technical solutions, deep technical expertise is not required — product knowledge will be developed through onboarding and training. Your success is measured by customer satisfaction, account growth, and the ability to spot and act on revenue opportunities

.

Responsibilities

• Own client relationships and act as the main commercial and technical point of contact
• Understand client goals and provide guidance on optimizing the use of Simply.

TV's data solutions

• Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute
• Monitor account health, usage metrics, and potential risks, taking proactive actions
• Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication
• Document client interactions, account plans, and track open items to ensure transparency
• Stay up-to-date on product updates, features, and industry trends

Requirements

• Own client relationships and act as the main commercial and technical point of contact
• Understand client goals and provide guidance on optimizing the use of Simply.

TV's data solutions

• Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute
• Monitor account health, usage metrics, and potential risks, taking proactive actions
• Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication
• Document client interactions, account plans, and track open items to ensure transparency
• Stay up-to-date on product updates, features, and industry trends

Why join?

• 🚀 Work at the forefront of media tech
• Help shape how millions discover TV & streaming content
• 🤝 Be a trusted counterpart
• Work directly with key clients to drive their technical success and satisfaction
• 🌍 Collaborate globally
• Join a strong team across continents that thrives on innovation and teamwork
• 🎯 Make real impact
• Your contribution ensures Simply.

TV's data and solutions empower millions of end users daily

• 📈 Grow and learn continuously
• Gain exposure to advanced technologies, media systems, and client infrastructures

Practicalities

• Reports to:

Head of Technical Account Management

• Location:

USA

• Remote (with hybrid option for candidates based in Dallas)
• Type of

Collaboration:

Contract role

• Independent Contractor (no benefits)

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