Security Dispatcher Full Time

Guardian Security Services is seeking highly motivated personnel to work as a dispatcher in our Downtown Manhattan office.

Guardian Security Services, Inc. is a full-service, manned, security provider serving the tri-state region since 1972. We offer an array of personnel, such as Unarmed Officers, Fire Life Safety Directors, Fire Guards, Roving Patrol, Concierge and Front Desk Personnel, to fit any building or venue's requirements.

Guardian Dispatch is a growing division at the forefront of improving employee and customer service. We encourage all our Dispatchers to think outside the box and challenge the "that's what we've always done" approach.

SECURITY DISPATCHER EXPERIENCE A MUST!!!

Heavy phone use contacting and scheduling employees for callouts through our schedule management system. You will be responsible for updating schedules, calling sites to check up on personnel, taking messages from employees to relay to management, and performing administrative work.

• High School graduate (some college education is preferred).
• Previous experience in security dispatching and managing multiple schedules or as a Security Manager
• *TrackTik software experience preferred* Valiant and WinTeam experience welcome.
• Ability to use computer, enter basic data and perform email functions.
• Courteous telephone manner.
• Customer service and service delivery orientation.
• Understand standard security practices
• Full Time position is available.
• Saturday: 2pm-10pm
• Sunday: 10pm-6am
• Hybrid/ Work Remotely