Medical Receptionist / Patient Care Coordinator

an that every patient feels welcome, supported, and cared for;;;Patient Service Coordinator / Medical Receptionist (Physical Therapy Clinic - Full-Time)

Houston, TX

Immediate hiring for a growing physical therapy clinic. Join a team of 21 professionals and gain hands-on healthcare experience working directly with patients.

We are seeking a Patient Service Coordinator / Medical Receptionist to manage front desk operations, patient scheduling, insurance verification, and patient experience.

This position is ideal for candidates with medical front desk, patient coordinator, or healthcare customer service experience who want to grow in a clinical setting or pursue Physical Therapy, Kinesiology, or Exercise Science.

Apply today for priority consideration. Positions will be filled quickly.

BUILD A CAREER THAT ACTUALLY MATTERS

What if your job was something you were genuinely proud of?

Imagine coming to work each day knowing you are helping people move better, feel stronger, and get back to living their lives. Not someday. Today. Because of you.

This is your opportunity to step into a role where your impact is real.

• You are not just filling a role, you are changing lives
• You are not stuck behind a desk, you are part of a patient’s journey
• You are not just gaining experience, you are building a future in healthcare

You will gain:

• Hands-on experience in a physical therapy clinic
• Direct patient interaction and healthcare exposure
• Experience with scheduling, insurance verification, and EMR systems
• Skills that strengthen your resume for PT school or healthcare careers

WHAT IS A PATIENT SERVICE COORDINATOR

A Patient Service Coordinator, also known as a Medical Receptionist or Patient Coordinator, is the first and last impression of the clinic.

You ensure every patient feels welcomed, supported, and taken care of from check-in to check-out.

• Check patients in and create a welcoming environment
• Manage scheduling, rescheduling, and patient flow
• Check patients out and collect payments
• Support patient needs, questions, and communication

You will also support new patient onboarding:

• Schedule new patient appointments
• Set up patient charts and medical records
• Verify insurance benefits and coverage
• Ensure all intake information is complete before visits
• Help patients feel confident and prepared for care

This role is critical in creating a strong first impression and delivering an exceptional patient experience.

ABOUT US

For nearly 20 years, we have helped patients move better, feel better, and live better without unnecessary procedures.

• Established physical therapy clinic
• Team of 21 staff members
• High-energy, team-focused environment
• Strong reputation for patient care

WHY THIS ROLE STANDS OUT

• Ideal for Medical Receptionists, Patient Coordinators, and healthcare professionals
• Excellent experience for Kinesiology and Exercise Science majors
• Strong foundation for Physical Therapy school applications
• Hands-on clinical exposure
• Growth and advancement opportunities
• Positive, drama-free workplace

RESPONSIBILITIES

Patient Experience

• Greet and check in patients professionally
• Maintain a welcoming and organized front desk
• Ensure smooth patient flow

Scheduling and Coordination

• Schedule and manage appointments
• Confirm appointments and follow up with patients
• Maintain accurate scheduling systems

Insurance and Financial

• Verify insurance benefits and authorizations
• Explain coverage and collect payments
• Maintain accurate billing records

New Patient Coordination

• Schedule and onboard new patients
• Prepare charts and documentation
• Ensure all intake information is complete

Communication and Team Support

• Answer phones professionally
• Communicate clearly with patients and staff
• Support clinic operations and team members

Operations

• Maintain office organization and supplies
• Assist with administrative tasks
• Support overall clinic efficiency

QUALIFICATIONS

Required

• 2+ years in medical office, healthcare, or front desk experience
• Experience with scheduling patients and insurance verification
• Strong communication and organizational skills
• Comfortable with EMR systems and computers

Preferred

• Medical receptionist or patient coordinator experience
• Physical therapy or outpatient clinic experience
• Experience with Epic, Dentrix, or Eaglesoft

IDEAL CANDIDATE

• Ready to start immediately
• Experience as a medical receptionist or patient coordinator
• Strong customer service and patient interaction skills
• Thrives in a fast-paced healthcare environment
• Organized, reliable, and professional
• Interested in healthcare career growth

BENEFITS

• Medical, Dental, and Vision Insurance
• Paid Time Off after 90 days (10 PTO days)
• 7 Paid Holidays
• Weekly pay with direct deposit
• Performance bonuses and Saturday incentives
• Ongoing training and development
• Scrubs allowance

SCHEDULE

• Monday 8:00 AM to 6:00 PM
• Tuesday 8:25 AM to 5:30 PM

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