Claims Coordinator
Rebel Convenience Stores · Upland, California, United States · Posted Jul 8, 2026
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We're looking for an organized and detail-oriented Claims Coordinator to support the timely handling and resolution of customer liability and property damage claims across our convenience store and fuel station locations.
In this role, you'll coordinate claim activity, gather documentation and evidence, maintain accurate claim files, and serve as a key point of communication between internal teams, insurance carriers, and customers. You'll partner closely with the Liability Claims Manager to help ensure claims are processed efficiently and in accordance with company procedures.
If you're highly organized, enjoy working behind the scenes to keep processes moving, and have a passion for accuracy and customer service, then this may just be the role for you!
What You'll Do
Process incoming liability claim assignments and ensure timely follow-up
Maintain accurate, organized, and up-to-date claim files and documentation
Collect, preserve, and maintain claim evidence, including surveillance footage and other time-sensitive records
Coordinate with internal departments, insurance carriers, and claimants to gather information needed for claim handling
Communicate claim updates and important file activity with appropriate stakeholders
Manage property damage claims from initial report through final resolution
Assist with claim-related administrative tasks and documentation as needed
Ensure claims are handled in accordance with company policies and procedures
Provide excellent customer service while maintaining professionalism in sensitive situations