Solutions Architect

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

U.S. healthcare is frustrating and deeply flawed. Cedar’s mission is to drive better outcomes for everyone involved, including providers, insurance companies and the people they serve. At a time when consumer-friendly healthcare experiences are more critical than ever, our platform is uniquely equipped to solve problems that lead to billing issues and administrative waste. At Cedar, know that your work will have a meaningful impact on people’s lives.

The Role:

The Delivery organization owns the process of getting our new clients from implementation kickoff through launch to stability and handoff to the client management team. We're seeking a Solutions Architect to lead the integration of Cedar's platform to our clients' healthcare management platforms. Solutions Architects are among the first "Cedarians" our clients get to know and are adept at building those client relationships alongside Cedar's other commercial teams. Simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation team.

Cedar is committed to a flexible work environment, so this, as well as many of our roles, is U.S. remote-friendly.

Responsibilities:

Conduct technical and operational discovery with clients to define requirements, dependencies, and implementation risks.

Translate client data structures and file formats into Cedar’s infrastructure, schemas, and integration design.

Lead data validation and UAT efforts to identify root causes, resolve data mismatches, transformation issues, and load failures, and confirm the solution performs as expected across data quality, access, functionality, and performance.

Ability to communicate complex concepts to technical and operational stakeholders regarding networking, security, change approval processes, user authentication, and technical reviews.

Manage multi-threaded, complex projects and succinctly convey progress against goals/milestones.

Serve as the voice of the customer to internal stakeholders - engineering teams, account management, and product managers.

Critical thinking through ambiguity in technical and operational workflows. Solutions should meet client requirements and a high bar for technical sustainability and quality.

Comfortable operating independently on ambiguous projects while balancing multiple concurrent workstreams, making sound tradeoff decisions, and grounding decisions in core technical concepts.

Thoughtful in using AI and other emerging technologies in day-to-day work to accelerate analysis, documentation, troubleshooting, and execution while maintaining strong judgment and accuracy.

Curious about new technologies and motivated to apply them pragmatically to improve delivery quality, efficiency, and team effectiveness.

Skills Experience:

Minimum 3 years professional experience, with 2+ years experience in client-facing roles driving technical project leadership in an enterprise setting

Background working with any of the following: enterprise health care systems, digital consumer payments or backend payment processing technologies, enterprise system integrations or an Electronic Health Record company.

Comfortable working with data structures, relational databases, and cloud infrastructure

Strong analytical capabilities with high proficiency in SQL.

Experience with Python and API integrations is preferred.

Effective and credible leading outcomes-focused client conversations

Experience communicating clear technical and business requirements to engineering

You feel comfortable working in a thriving entrepreneurial environment and have some level of comfort navigating through times of ambiguity.

Lastly, you should be excited about Cedar's mission of improving the healthcare financial experience

Compensation Range and Benefits

Salary Range* - $149,000-$175,250

This role is also bonus and equity eligible

This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

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What do we offer to the ideal candidate?

A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year

Unless stated otherwise, most roles have flexibility to work from home or in the office, d…