Broker Operations Specialist
ThreeTrader · TELECOMMUTE · Posted Jul 9, 2026
Apply on company site Track it in JobSkout
About the Role
ThreeTrader is a globally operating online trading services provider committed to delivering reliable, high-quality financial services. As we continue to scale, we are looking for a detail-oriented and resilient Broker Operations Specialist to join our Operations team.
In this role, you will be at the core of our day-to-day brokerage operations — managing account processes, coordinating cross-functional workflows, and ensuring seamless service continuity across shifts. This is a high-frequency, fast-paced environment that rewards strong process discipline, clear communication, and a continuous improvement mindset.
Job Responsibilities
Handle daily operational requests related to account management and deposit/withdrawal processes, ensuring timely and accurate execution.
Coordinate closely with internal departments including CS, Sales, Risk, Finance, and BIT teams to facilitate smooth operational workflows.
Follow up on operational cases with efficiency and precision, maintaining a high standard of accuracy in a fast-paced environment.
Support shift-based operational coverage to ensure consistent and stable service quality across all operating hours.
Participate in process optimisation, operational monitoring, and workflow improvement initiatives to enhance team performance.
Identify and escalate operational anomalies or risks in a timely manner, contributing to a proactive risk management culture.
Maintain accurate records and documentation in line with internal compliance and audit requirements.
Leverage AI tools and emerging technologies to streamline repetitive processes and improve overall operational efficiency.