Client Support Associate

As a part-time Client Support Associate, the successful candidate will manage a high volume of diverse client inquiries, provide exceptional customer service, and support cross-functional teams in a fast-paced environment. Key responsibilities Provide best-in-class customer experiences for business-to-business clientele Interpret and resolve client requests while achieving first-contact resolution outcomes Prepare correspondences and generate client revenue and portfolio reports Required qualifications Bachelor's degree from an accredited college or university, or equivalent applicable experience Minimum of 2 years of customer service experience Demonstrated proficiency in MS Office (Outlook, Word, Excel) Strong organization, critical thinking, and problem-solving skills Bilingual English-Spanish or English-French is a plus