Talent Acquisition Coordinator Lead

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

Help build the experience behind great hiring. As a Talent Acquisition Coordination Lead, you'll manage and develop a team of Talent Acquisition Coordinators while helping deliver an exceptional hiring experience for candidates, recruiters, hiring managers, and interviewers around the world.

You'll play a key role in increasing recruiter productivity, improving stakeholder experiences, and identifying smarter ways to scale support through process improvements, automation, and AI. The impact is real and visible: more efficient hiring, stronger experiences, and a high-performing team that helps the business hire great talent globally.

What You’ll Do

Lead, coach, and develop a team of Talent Acquisition Coordinators, fostering a culture of accountability, continuous improvement, and exceptional service

Ensure candidates, recruiters, hiring managers, and interviewers have a seamless and consistent experience throughout the hiring process

Oversee interview scheduling, background check operations, and other coordination activities while ensuring high-quality execution and service levels

Partner with Talent Acquisition Managers and TA Operations to align coordinator support with business priorities and hiring needs

Drive recruiter productivity by improving processes, balancing workloads, and reducing administrative burdens across the recruiting lifecycle

Leverage data, technology, automation, and AI to improve team efficiency, scale impact, and enhance stakeholder experiences

Monitor operational metrics and feedback to identify opportunities for continuous improvement

What You’ll Bring

4+ years of experience in recruiting coordination, Talent Acquisition, HR/People Operations, or a similar operations-focused role

Experience leading, mentoring, or guiding others

Strong focus on process improvement and operational optimization

Data-driven mindset with the ability to identify trends, solve problems, and drive measurable improvements

Strong organizational, prioritization, and problem-solving skills

Excellent communication and stakeholder management skills

Advanced proficiency in English with excellent written and verbal communication skills

Ability to work effectively across teams, regions, and time zones

Bonus Skills

Experience building or scaling coordination, operations, or shared services teams

Experience leveraging AI, automation, or workflow technologies to improve efficiency and user experiences

Experience working in a global, fast-paced environment

Experience with recruiting technologies, including applicant tracking systems (ATS), scheduling tools, and background check solutions

What You’ll Get

Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents

Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents

Mental health support, therapy sessions, and virtual care via our Employee Assistance Program

Retirement and social security contributions through Costa Rica’s statutory programs

Life insurance equal to 24x monthly salary, plus disability and funeral coverage

Daily cafeteria subsidy

Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares

Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.

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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

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