National Account Manager, Ecommerce

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in -class engineering advantage to professional power tool users in America since 1970.

Summary: Responsible for managing and growing the Makita sales revenue through the proper execution of Makita’s strategic initiatives and sales programs. This role is primarily focused on managing our National E-Commerce accounts. While growing relationships with our customers, relationships will also be built within all different groups in the Makita organization. We will work together to deliver Makita’s “Best-In-Class Engineering & Innovation” brand position and the extensive Makita product line.

Essential Duties & Responsibilities:

• Regular travel to meet with customers across the country as well as to events at various locations.
• Perform business reporting functions, such as but not limited to sales reports, account update reports, monthly reports, expense reports and other reports as needed.
• Present, execute and administer Corporate Sales Programs including co-op, trade agreements, rebates, strategic initiatives and promotions along with other corporate programs as needed.
• Works with the marketing department to keep account activities and content up to date.
• Manage co-op and/or advertising budgets for each eligible account.
• Support the Makita accounting department as needed, including but not limited to new account setup, credit applications, disputes, deductions, and proper communication with the Accounts Receivable team.
• Create strategic growth sales plans and proposals for E-Commerce accounts.
• Fully understands promotions and assists our dealers with promo execution (i.e., bundle creation, variations, promo spreadsheet, promo decks, etc.)
• Investigates and resolves customer issues and concerns.
• Regular Communication with 3rd party partners to maximize the relationships.
• Staying current on all 3rd party applications and/or software tools that can help provide advertising, content, or marketing value to Makita.
• Stay abreast of market conditions, changes and competitor activities within the industry and communicate findings internally.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: Bachelor’s degree (B.A.) or equivalent; or 4 years of related experience and/or training; or equivalent combination of education and experience. Amazon and/or E-Commerce experience is a plus.
• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Ability to effectively present information in one-on-one and small group situations to clients and other employees of the company.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Certificates, Licenses, Computer Skills, and Registrations: To perform this job successfully, an individual should have knowledge of Microsoft Outlook; Makita Employee Portal; Google Chrome, Mozilla Firefox, and/or Internet Explorer Internet software; ADP Payroll systems; Microsoft Excel Spreadsheet software; Microsoft PowerPoint and Microsoft Word Processing software.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; designs workflows and procedures.
• Design: Generates creative solutions, demonstrates attention to detail, uses feedback to modify designs.
• Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Project Management: Develops project…