Patient Care Coordinator / Medical Assistant

Patient Care Coordinator / Medical Assistant (Technology-Focused)

28-32 Hours per Week to Start (Opportunity for Full Time Growth)

Typical schedule is expected to start around 28–32 hours per week, with the opportunity to grow to full-time as the practice and responsibilities expand.

Pay: $20–$26 per hour total earning potential (base pay plus of $20-$22/hr plus performance incentives, commissions, and tips), depending on experience and performance.

Unicorn Medical Weight Loss & Medi Spa – Las Vegas, NV

This Is Not Your Typical Medical Assistant Position.

We're not looking for someone who simply wants a job.

We're looking for someone who enjoys solving problems, loves technology, notices details others miss, and wants to become an indispensable part of a growing medical practice.

If you're looking for a position where you simply answer phones, room patients, and wait to be told what to do next, this probably isn't the right fit.

If you take pride in improving systems, helping people, learning new technology, and becoming the person everyone relies on, we'd love to meet you.

Before You Continue...

This position is for someone who:

• Loves technology and learns new software quickly.
• Notices details others miss.
• Takes initiative without being asked.
• Is dependable and punctual.
• Enjoys helping patients and contributing to practice growth.

About Us

Unicorn Medical Weight Loss & Medi Spa has proudly served the Las Vegas community for over 30 years.

We specialize in:

• Physician-supervised medical weight loss
• GLP-1 therapies
• Wellness treatments
• Injectables
• Aesthetic medicine

Our mission is simple:

Deliver exceptional patient care while continuously improving every aspect of our practice.

About the Position

This is a hybrid position combining:

• Patient Care
• Medical Assisting
• Sales & Patient Education
• Customer Service
• Technology
• Operations
• Practice Growth

You will guide patients from their first phone call through ongoing treatment while ensuring every patient receives an outstanding experience.

This is a fast-paced position where accuracy, initiative, and follow-through matter.

Who We're Looking For

Our ideal candidate:

• Is extremely detail-oriented
• Loves staying organized
• Notices problems before anyone else
• Solves issues without waiting to be asked
• Learns new technology quickly
• Enjoys helping patients succeed
• Communicates confidently and professionally
• Takes ownership of every task
• Follows through until everything is completed
• Thrives in a fast-paced environment
• Wants to continually improve both themselves and the clinic

You should naturally ask yourself:

"What can I improve next?"

We Notice the Little Things

Our best employees naturally notice things like:

• A patient who hasn't followed up
• Inventory beginning to run low
• A missing chart note
• An appointment that needs confirmation
• A process that could work better
• A mistake before it reaches a patient

We don't expect perfection.

We do expect ownership.

Clinical Responsibilities

• Room patients
• Obtain vital signs
• Perform blood draws (venipuncture)
• Perform EKGs
• Administer injections (within scope)
• Assist providers during patient visits
• Educate patients on treatment plans
• Maintain treatment rooms
• Help manage medical inventory

Patient Experience & Practice Growth

You'll play a major role in helping our clinic grow.

Responsibilities include:

• Educating patients on our services
• Explaining treatment options
• Discussing memberships and pricing
• Helping patients choose appropriate treatment plans
• Following up with prospective patients
• Building long-term patient relationships
• Improving patient retention
• Providing an exceptional patient experience from start to finish

Our goal is education—not pressure.

Administrative Responsibilities

• Manage provider schedules within Zenoti
• Answer phones, texts, and emails professionally
• Maintain accurate medical records
• Coordinate patient follow-up
• Track projects and assigned tasks
• Maintain inventory
• Ensure no patient or task falls through the cracks
• Keep the clinic organized and running efficiently

Technology Is a Core Part of This Position

Technology is central to how we operate.

You should genuinely enjoy learning new software and using technology to improve efficiency.

Daily systems include:

• Zenoti EMR
• Smartsheet
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft OneDrive
• ChatGPT
• AI productivity tools

Strong computer skills are required.

If learning new technology frustrates you, this position probably isn't a good fit.

Dependability Matters

We are a small team.

Every employee plays an important role.

Your coworkers depend on you.

Our patients depend on you.

Reliability, punctuality, professionalism, and consistent attendance are essential.

What Success Looks Like

Within your first 90 days, you sho…