COTS Integration Engineer

We are seeking a COTS Integration Engineer for one of our PRIME CONTRACTS and offers exciting opportunities to support essential services and mission critical activities across the enterprise. Our mission supports the Government Corporate Management Services (CMS) by providing full life cycle support services through the sustainment, modernization, and transformation of the enterprise corporate applications. These applications are used across the government enterprise and are critical to the daily functions of thousands of users across acquisition, business, finance, HR, training, recruitment, program management, security, logistics and more. Come join our diverse and growing team with lots of opportunities!

Collaborate with vendor support, including Hyland Software support teams, to troubleshoot issues, implement solutions, and support software upgrades and enhancements within the Perceptive Content platform

Opportunity to grow into systems administration and systems engineering responsibilities while supporting an enterprise Perceptive Content environment.

Gain hands-on experience supporting enterprise workflow and document management solutions used in mission-critical Government operations

Exposure to a broad range of responsibilities, including help desk support, technical troubleshooting, workflow improvements, vendor coordination, testing, and operational support

Work closely with customers to streamline business processes, optimize workflows, and ensure reliable system performance across the environment

Participate in testing activities, including system validation and User Acceptance Testing (UAT), to support successful deployments and functionality verification

Engage with Government leadership and stakeholders to gather priorities, provide status updates, and maintain effective communication across technical and functional teams

Translate user and mission requirements into workflow improvements.

Communicate technical dependencies, risks, issues, and impediments to the broader technical team to support informed decision-making and delivery planning

Manage assigned tasks and projects independently while maintaining strong collaboration and coordination with cross-functional team members

Support day-to-day operational activities, troubleshooting, documentation, and customer support efforts in a dynamic production environment

Demonstrate a willingness to learn and support the Perceptive Content product suite, with training and product-specific knowledge transfer provided by the team as needed

Required:

TS/SCI with Polygraph

Bachelor’s degree with 3 years of software development/engineering experience and 2 years supporting a specific COTS technology (Windows, Java, SQL/SQL Server). Seven years of experience may substitute for a degree

Experience troubleshooting and resolving COTS technology issues

Experience creating and maintaining technical documentation

Strong interest in system engineering or administration

Excellent communication skills with team members, customers, and Government stakeholders

Willingness to learn new technologies and COTS products

Ability to complete Perceptive Content/Installer certification through Hyland within six months

Comfortable working independently while collaborating effectively with the team

Desired:

Experience with Agile development methodologies

Proficient with Atlassian tools (Jira, Confluence)

Experience with Perceptive Content or other content/workflow management systems

The estimated salary range for this position is between $120,000-$160,000 (annualized USD). This range reflects the typical pay for the role and is one part of the company's comprehensive compensation package. Actual salaries are influenced by several factors, such as location, the individual’s education, skills, experience, and competencies, as well as contract affordability and organizational needs.

What’s in It for You?

Flexible work environment

A team mentality – work with friendly, like-minded professionals

Work with innovative, cutting edge technologies

Enjoy extremely competitive compensation and benefits

A work-life balance you can count on

Opportunities to grow and advance your career on our dime

The Benefits You Get with Freedom

Amazing benefits including matching 401k, fully paid medical, and more

Generous paid time off – including paid site closure days

Competitive salary offerings

Paid training and tuition reimbursement

Referral bonuses

Fully paid life and disability

Annual logo wear allowance

Company sponsored events (game nights, holiday party, summer party, happy hours)

Interested in learning more about Freedom and our culture? Contact us today! We’re constantly hosting hiring events in our office and elsewhere, to help you get a sense of what life is like at Freedom before joining the team.

As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran s…