Dental Assistant/Receptionist

Job Overview

We are seeking a dynamic and dedicated Dental Assistant/Receptionist to join our vibrant dental team! This role combines front desk administrative support with clinical assistance, creating a seamless patient experience from appointment scheduling to treatment. The ideal candidate will bring enthusiasm, excellent communication skills, and a passion for providing outstanding patient care. You will be the friendly face greeting patients and the organized professional managing dental records and insurance processes. This paid position offers an exciting opportunity to grow within a supportive healthcare environment while making a positive impact on patients’ oral health.

Duties

• Welcome patients warmly, verify their information, and assist with check-in and check-out procedures
• Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
• Verify insurance coverage, process claims, and handle billing using systems like Epic, Meditech, or Athenahealth
• Assist dentist during procedures.
• Manage multi-line phone systems with professional phone etiquette, answer inquiries, and direct calls appropriately
• Perform administrative tasks including filing, data entry, and maintaining organized medical/dental records

Skills

• Proven experience in dental office settings or clinics with strong knowledge of dental terminology and procedures
• Familiarity with EMR (Electronic Medical Records) systems such as Eaglesoft, Dentrix, or eClinicalWorks
• Proficiency in medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and medical billing practices
• Ability to verify insurance benefits, process claims accurately, and manage Medicare or other third-party payers
• Excellent customer service skills with a friendly demeanor and effective communication abilities in bilingual settings preferred
• Strong computer skills including Microsoft Office Suite, typing (10 key), and familiarity with health information management software
• Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times
• Experience with front desk operations such as appointment scheduling, intake procedures, and office management tasks

Join us to be part of a dedicated team committed to delivering exceptional dental care! We value energetic professionals who thrive in fast-paced environments and are eager to support patients through every step of their oral health journey. This is a paid opportunity designed for individuals passionate about healthcare administration and clinical assistance alike.

Pay: $25.00 - $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Work from home

Work Location: In person