Entry Level Customer Service Representative

Overview

Join our dynamic team as a Customer Service Representative and become the friendly, helpful voice that makes a difference for our clients and visitors. In this role, you will be the first point of contact, providing exceptional support through various communication channels while managing administrative tasks with efficiency and professionalism. Your energy, organization, and positive attitude will help create a welcoming environment and ensure smooth daily operations. This paid position offers an exciting opportunity to develop your office management skills and deliver outstanding customer service in a fast-paced setting.

Responsibilities

• Greet visitors and clients warmly at the front desk, ensuring a positive first impression.
• Answer multi-line phone systems promptly and professionally, directing calls accurately to appropriate departments or personnel.
• Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office.
• Handle data entry, filing, and document proofreading to maintain organized records and ensure accuracy.
• Assist with office management duties such as inventory tracking, supply ordering, and maintaining cleanliness of common areas.
• Provide customer support by addressing inquiries via phone, email, or in person with patience and clarity.
• Support clerical tasks including typing reports, managing correspondence, and supporting administrative projects as needed.

Skills

• Strong computer literacy
• Excellent organizational skills with the ability to multitask efficiently in a busy environment.
• Previous office experience or clerical experience preferred; familiarity with office management is not required, but it is a plus.
• Exceptional phone etiquette skills for handling multi-line phone systems confidently.
• Ability to manage time effectively while maintaining attention to detail; typing speed and accuracy are important. This role is ideal for motivated individuals eager to develop their customer service expertise while supporting daily office operations in a vibrant work environment. We value energetic professionals who thrive on helping others and are committed to delivering top-tier support every day!

Pay: $14.00 - $20.00 per hour

Benefits:

• Paid time off

Ability to Commute:

• Oklahoma City, OK 73115 (Required)

Work Location: In person