Area Teller Specialist
Associated Trust Company, NA · Rochester, New York · Posted Jul 1, 2026
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At Associated Bank, we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. As an Area Teller Specialist, you will provide exceptional service while helping customers complete their banking transactions accurately and efficiently. You will support multiple branch locations within the market, ensuring smooth operations and delivering a consistent customer experience.
Key Accountabilities
- Deliver friendly, accurate, and efficient service during customer banking transactions.
- Identify customer needs and refer opportunities to banking partners for additional financial solutions.
- Support teller operations and help maintain operational excellence across branch locations.
- Educate customers on available banking products, services, and digital banking capabilities.
- Resolve customer questions and concerns to ensure a positive banking experience.
- Process transactions in compliance with bank policies, procedures, and security standards.
- Service vault, ATM, and night deposit operations as assigned.
- Travel regularly to support staffing and operational needs across multiple branches within the district.
Education & Experience
- High School diploma or equivalent.
- 2+ years of teller experience or equivalent cash‑handling experience.
- Strong customer service, communication, and operational skills.
- Reliable transportation and the ability to travel between multiple branch locations as needed.
Preferred Experience
- Experience supporting operations across multiple branch locations.
- Experience identifying customer needs and making service or product referrals.
Why You'll Love Working Here
- Retirement savings including both 401(k) and Pension plans.
- Paid time off to volunteer in your community.
- Opportunities to connect with others through our diversity‑focused Colleague Resource Groups.
- Competitive salaries with professional development and advancement opportunities.
- Bonus benefits including well‑being programs and incentives, parental leave, employee stock purchase plan, military benefits and more.
- Personal banking, loan, investment and insurance benefits.
Equal Opportunity Employment
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Pay
$17.00 - $24.06 per hour