Medical Assistant II

Family Health Matters Community Health Center is seeking a Medical Assistant II to provide advanced clinical and care coordination support within our Homeless Services Program. This role supports medical providers, behavioral health clinicians, and care teams in delivering trauma-informed, team-based care to vulnerable populations.

This position operates in a fast-paced, high-acuity environment and plays a key role in supporting continuity of care, outreach, and population health efforts.

Make a meaningful impact by supporting care for individuals experiencing homelessness.

What You’ll Do

Clinical Support

• Prepare patients for visits, including intake, medication reconciliation, and history updates
• Perform vital signs and point-of-care testing (A1C, glucose, UA, pregnancy tests)
• Assist with wound care, immunizations, injections, and minor procedures
• Support Medication Assisted Treatment (MAT) services
• Assist providers during exams and procedures

Homeless Services Support

• Provide care using trauma-informed and harm-reduction approaches
• Assist with services in shelter-based or mobile clinic settings
• Coordinate care with shelter staff and case managers
• Recognize and respond appropriately to behavioral health concerns
• Support care continuity for high-risk patients

Care Coordination & Team-Based Care

• Support outreach efforts and follow-up with patients
• Assist with referrals and warm hand-offs
• Participate in daily team huddles and case conferences
• Collaborate closely with:
• Medical providers
• Behavioral health teams
• Dental and optometry teams
• ECM and community health teams

Compliance & Documentation

• Maintain accurate EHR documentation
• Support PPS billing documentation requirements
• Follow infection control, OSHA, HIPAA, and safety standards
• Maintain required certifications and competencies

What We’re Looking ForRequired

• Graduate of an accredited Medical Assistant program
• Current Medical Assistant Certification (CMA, RMA, or equivalent)
• Current BLS Certification
• Minimum 2 years of clinical experience
• Ability to work in mobile or community-based settings
• Valid California driver’s license (if mobile assignments required)

Preferred

• Experience working with vulnerable or homeless populations
• Bilingual Spanish/English strongly preferred
• Experience in community health or FQHC settings
• Experience supporting behavioral health or MAT services

Why Join Us

• Mission-driven community health center
• Opportunity to serve vulnerable populations
• Team-based, integrated care model
• Supportive leadership and collaborative environment
• Work that directly improves health outcomes in the community

Schedule: Full-time hours, AWW schedule 7:00am to 6pm; final schedule will be discussed during the interview.

Work Environment

This position may include work at clinic sites, shelters, or mobile service locations and supports individuals experiencing homelessness in a trauma-informed care environment.

View Full Job Description

To review the complete job description, including full responsibilities and qualifications, please visit: www.fhm-chc.org/careers

Apply Today

If you are passionate about serving vulnerable populations and want to be part of a team committed to improving community health, we encourage you to apply.

Pay: $23.50 - $34.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

Work Location: In person