Shift Lead/Barista

Fresh Monkee - Ponte Vedra Beach is looking for shift leads/baristas to join our team in a fun, energetic, and upbeat enviroment! Fresh Monkee is a healthy protein shake, smoothie, protein snack brand that is rapidly expanding across the U.S. Job responsibilities include, but are not limited to, the following:

Preparation

• Memorize and prepare 30+ recipes according to standing recipes and customer preferences.
• Ensure all ingredients are fresh, properly portioned and blended to perfection.
• Offer creative and appealing suggestions for customization based on customer taste and dietary preferences.

Customer Service

• Welcome customers with a friendly and positive attitude. Welcome first time customers with an introduction about our business and provide assistance with any menu questions.
• Engage with customers in a polite and knowledgeable manner, answering inquiries about the menu and ingredients.

Cleanliness & Sanitation

• Maintain a clean and organized work station, ensuring that all equipment, blender canisters and utensils are properly washed and sanitized for regular use.
• Adhere to health and safety regulations and food handling procedures to ensure a safe and hygienic environment.

Upselling and Promotions

• Recommend additional add ons to enhance the customers experience and increase ticket sales.
• Promote our loyalty program by prompting customers to sign up at check out to encourage customer retention.
• Stay informed about shake ingredients, nutritional information, and menu offerings to provide accurate information to customers.
• Continuously update knowledge about new shake trends and popular ingredients.

Cash Handling and POS Operations

• Process customer payments, handle cash transactions and operate the point-of-sale (POS) system.
• Accurately count and record sales and revenue deposits.

Teamwork and Collaboration

• Work diligently with other team members to ensure smooth operations and timely service.
• Assist in maintaining inventory levels by notifying management of stock shortages or popular items.
• Be a team player to help cover last minute shift shortages if you can!

Qualifications & Skills

• Previous barista experience in a beverage setting preferred.
• Excellent customer service skills
• Ability to multitask in a fast-paced environment while maintaining attention to detail and quality.
• Basic math skills for cash handling and transaction processing.
• Knowledge of health and safety regulations related to food handling and cleanliness.
• Strong communication and interpersonal skills to interact effectively with customers and team members.
• Flexible availability, weekends a must!

Hourly Wage plus Tips

Flexible Weekday and Weekend Hours Available

Looking for Candidates Available 15-25 hours per week