Director of IT - Schaumburg, IL

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Director of IT

Location: Schaumburg, IL (Onsite)

We are seeking a Director of IT to lead technology operations for our newly combined organization. This is a hands-on leadership role with two complementary mandates:

Complete a time-bound integration effort over the next 8–12 months , and

Build and run the IT function that will support the business long-term.

You will lead a globally distributed team of ~14 IT professionals across the U.S., India, China, and Mexico, and serve as the primary point of accountability for how effectively technology supports the organization day to day.

This role requires someone who can operate at both a technical and leadership level —capable of configuring systems, troubleshooting issues, and making architectural decisions, while also building a scalable, high-performing IT organization.

Key Responsibilities

IT Operations Service Delivery

Own day-to-day technology operations, ensuring business-critical systems are available, performant, and well-supported

Establish and maintain service-level expectations and support workflows

Build a unified IT support model across both legacy organizations

Proactively monitor system health and resolve issues before they impact users

Define and manage incident response processes , including severity levels, escalation paths, and communication protocols

Integration Leadership (8–12 Months)

You will take ownership of the remaining integration work, including:

Identity consolidation into Microsoft Entra ID

Migration from Google Workspace to Microsoft 365

Okta decommissioning and application refederation

CrowdStrike Falcon deployment across all endpoints

Implementation of a next-generation SIEM platform

Domain consolidation and rebranding support

You will be accountable for timeline, execution quality, and business continuity throughout this process.

Identity Access Management

Own and operate the Entra ID environment , including conditional access, MFA, administrative units, and dynamic groups

Maintain SSO and SCIM provisioning across SaaS platforms

Lead migration of applications from Okta to Entra ID

Conduct access reviews and enforce least-privilege principles

Endpoint Device Management

Manage Microsoft Intune across macOS, iOS, and Windows devices

Own device compliance policies, configuration profiles, and application deployment

Maintain Apple Business Manager integration and lifecycle management

Standardize device configurations across the combined environment

Security Operations

Own CrowdStrike Falcon , including prevention policies, host groups, workflows, and incident response

Operate and mature a next-generation SIEM , including:

Data ingestion and connector configuration

Detection rule development and tuning

Threat hunting and reporting workflows

Oversee integration between endpoint telemetry and SIEM

Manage incident response processes and third-party SOC relationships

Help define the long-term security operations strategy

Collaboration Productivity Platforms

Administer Slack Enterprise Grid , including workspace structure, integrations, and retention policies

Manage Teams and/or Zoom for internal and external collaboration

Administer the Microsoft 365 environment (Exchange Online, SharePoint, OneDrive)

Maintain limited Google Workspace environments where required

Team Leadership

Lead and develop a global IT team , establishing unified processes and operating rhythms

Build a collaborative culture across both legacy organizations

Identify skill gaps and hiring needs as the environment stabilizes

Mentor team members and develop future leaders

Foster a service-oriented mindset focused on responsiveness and follow-through

Vendor Budget Management

Own vendor relationships across Microsoft, CrowdStrike, Slack, SIEM providers, and others

Manage and optimize the IT budget , including license rationalization and cost control

Lead contract negotiations and renewals

Provide visibility into IT spend and cost drivers

Qualifications Experience

Required Technical Expertise

CrowdStrike Falcon (EDR, prevention policies, workflows, telemetry)

Next-generation SIEM platforms (Splunk, Chronicle, LogScale, Elastic, or similar)

Microsoft Entra ID / Azure AD (SSO, MFA, federation, SCIM)

Microsoft Intune (macOS, iOS, Windows device management)

Microsoft 365 (Exchange, SharePoint, OneDrive)

Slack Enterprise Grid administration

Strong understanding of DNS (MX, SPF, DKIM, DMARC) and SaaS enviro…