Sales Operations Analyst I

Wo rk Location:

At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position is fully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members.

Who You Are:

The Sales Enablement Operations Specialist is responsible for projects related to PRP’s prospect database (in the CRM) and the auxiliary Sales Stack, including researching/adding new prospects, maintaining data, resolving data errors, reporting, assisting with sales stack integration, and more. The Specialist independently executes core sales operations and data-related work with a high level of judgment, efficiency, and accuracy. This role serves as a reliable owner of assigned processes and reporting, proactively identifying issues, improving workflows, and partnering with Sales and IT to ensure data integrity and usability. The Specialist requires minimal oversight and is trusted to manage day-to-day priorities autonomously.

You are a skilled communicator (both verbal and written)

You maintain a high level of internal customer satisfaction

You work collaboratively with a team while independently managing your responsibilities

You are proactive, solutions-oriented, and comfortable making informed recommendations

You are curious, self-motivated, and results driven

You thrive in a fast-paced environment and adapt quickly to changing priorities

What You Will Do:

Prospect Database CRM Maintenance :

Add and maintain leads within CRM for the sales department, sourcing prospects using various data providers to incorporate into our outbound calling system

Independently manage prospect database, ensuring accuracy, consistency, and timeliness of data

Audit and clean lead and prospect data for relevancy and accuracy, resolving routine issues without direction

Coordinate data imports and validate CRM entries to ensure alignment with established standards

Assign appointments to sales team members

Reporting Analysis:

Generate recurring and ad hoc sales reports, including Sales KPI’s, cold-calling metrics, and data management updates, validating data sources and outputs for accuracy

Analyze prospecting, outreach, and pipeline data and prepare insight summaries that highlight key trends and changes

Report findings and observations to Sales leadership and Sales Operations partners

Sales Stack Tool Support :

Support the maintenance and optimization of integrations between CRM and auxiliary sales tools

Troubleshoot routine system or integration issues and coordinate with IT or vendors

Maintain documentation for assigned workflows, reports, and tools

Collaboration Process Improvement

Identify recurring data or process issues and recommend practical improvements

Serve as a subject-matter resource for Sales team questions related to CRM usage, reporting, and data quality

Support Sales Operations initiatives and projects as needed

What You Need:

Bachelor’s degree preferred

4-7 years of experience in sales operations/enablement, revenue operations, data analysis, or a related field

Proficiency in Microsoft Excel, Word, and Outlook

Experience working independently with data, reporting, and CRM systems

Experience with Microsoft Dynamics 365 or other CRM platforms preferred

Experience with dialing software, contact data providers, or sales engagement platforms preferred

Who We Are:

Profit Recovery Partners is a management consulting firm specializing in enterprise cost optimization and spend reduction. We partner with FORTUNE 1000 corporations, leading law firms, private equity firms, and private enterprises across North America to design, implement, and sustain transformative cost-reduction strategies. Leveraging deep category expertise, proprietary analytics, and supplier-negotiation intelligence, PRP delivers measurable financial impact and operational efficiency. Our client engagements have generated more than $10.6 billion in verified savings, reinforcing PRP’s reputation as a trusted advisor to executives seeking lasting performance improvement and sustainable cost reduction results.

Why Join Us:

At PRP, we offer more than just a job — we provide a dynamic, supportive environment where you can thrive personally and professionally. Here’s what you can expect when you join our team:

Comprehensive Benefits:

Full medical, dental, and vision coverage

Optional pet insurance

Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers)

$200/month waived medical benefit for employees who opt out of our health plans

Cell phone stipend for applicable roles

Financial Wellness: 401(k) plan with company match

Time Off to Recharge: Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave

Strong Foundation: Over 28 years of consistent growth and success

Fun Connection: Annual summer retreat, holiday parties, hap…