Deputy Store Manager

Company Overview:

As a Deputy Store Manager at Popeyes, you play a vital leadership role in ensuring operational excellence and delivering a memorable guest experience. You support the Restaurant General Manager by developing team members, maintaining brand standards, and overseeing daily restaurant operations. Your efforts ensure every guest receives perfectly prepared food with Popeyes' signature hospitality.

Role and Responsibilities:

• Assist the Restaurant General Manager in supervising daily restaurant operations to maintain high standards of food quality, customer service, and cleanliness.
• Guide and mentor team members, fostering a positive work environment and encouraging professional development.
• Ensure adherence to Popeyes brand standards and consistently deliver exceptional guest experiences.
• Oversee staff scheduling, training programs, and performance evaluations to meet operational goals.
• Support inventory management, purchasing, and cost-control measures to improve profitability.
• Maintain compliance with all health, safety, and sanitation regulations.
• Address guest concerns promptly and professionally to ensure satisfaction.
• Participate in recruiting, onboarding, and training new team members as needed.
• Complete additional assignments as required to support restaurant success.

Qualifications and Experience:

• Experience in restaurant management or leading teams is preferred.
• Passion for delivering outstanding customer service and developing team performance.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to thrive in a fast-paced and dynamic work environment.
• Knowledge of food safety and sanitation standards is advantageous.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Performance-driven compensation with competitive base salary and incentives.
• Opportunities for career growth and professional development.
• Employee discounts on food and beverages.
• Flexible scheduling to support work-life balance.
• Training programs to enhance skills and competencies.

Salary:

Compensation is based on experience and qualifications, with the potential for additional performance-related incentives.

About Popeyes:

Founded in 1972, Popeyes is a leading quick-service restaurant recognized for its authentic New Orleans-style fried chicken and bold Cajun and Creole flavors. Operating across thousands of locations worldwide, Popeyes combines a rich culinary heritage with a commitment to delivering high-quality food and exceptional hospitality. Each restaurant is independently operated by franchisees who uphold the brand's standards and ensure customer satisfaction. Individuals passionate about leading teams and creating exceptional guest experiences are encouraged to join Popeyes.