Customer Service & Admin Support – Property Management

Position Overview

Do you love helping people, solving problems, and being the first friendly face customers see? At Five Star Property Management, we’re looking for a Customer Service Administrative Assistant to handle first impressions — both in person and over the phone — with professionalism and warmth. We’re an award-winning residential property management company serving hundreds of homes in Las Vegas. If you’re friendly, organized, and looking for a company that truly supports its team, we’d love to hear from you!

Key Responsibilities

• Greet walk-ins and answer phone calls as the first point of contact
• Answer general questions about properties, rental applications, and services
• Direct specific inquiries to the appropriate team members
• Support new resident move-ins (scheduling, keys, access coordination)
• Help facilitate smooth move-outs for departing residents
• Use internal communication tools to route emails and assign tasks
• Assist with general office and administrative tasks

Required Qualifications

• Excellent spoken and written English
• Friendly, calm, and solutions-focused under pressure
• Comfortable with Microsoft Office (Outlook, Word, etc.)
• Detail-oriented and organized
• Positive, team-first attitude
• Strong customer service mindset
• Ability to work onsite from 8:00 AM to 5:00 PM (M–F)

Benefits & Perks

• Job Type: Full-time, permanent position
• Compensation: $18–$22/hour (based on experience)
• 10 paid flex days + 15 paid holidays
• Medical insurance or allowance
• Modern office in the SW valley
• Opportunity to grow and cross-train
• Supportive team environment
• 401(k)
• 401(k) matching
• Health insurance
• On-the-job training
• Paid time off