Front Desk Receptionist / Office Coordinator

NuBilt Restoration and Construction is looking to add a front desk receptionist to add to our team. This individual will be the first person people see when they walk through the door and must be friendly and outgoing. They will work with the rest of the administrative team to answer phones, create/update jobs, and schedule clients.

Job Duties:

• Welcome and assist all individuals who come into our office
• Answer phones, talk with customers, schedule inspections
• Set up jobs and prepare job folders
• Document updates in company files and TPA files
• Scan documents, filing, data entry
• Navigate TPA dashboards and update compliances as needed
• Plan and complete work with a multitude of interruptions
• Assist Admin staff when necessary
• Strong interpersonal, organizational and customer service skills with ability to communicate with a diverse group of individuals.
• Computer proficiency: Working knowledge of MS Office Suite of Word, Excel, and Outlook

Essentials:

• Bilingual - English/Spanish with knowledge of terms used in construction. (Occasional Translation for Sub Contractors)
• Provide excellent customer service which will generate loyal repeat clients, testimonials, and references through the ability to demonstrate genuine empathetic and caring attitude with all clients. Ability to remain calm and reassure clients in times of stress
• Prior experience as a scheduler in the Construction and Restoration or Insurance Industry. (Minimum 2 Years)
• Excellent attention to detail and working knowledge of Microsoft Office.

Helpful but not Required

• Knowledge of DASH, GPS software and Xactimate software

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Dispatching: 1 year (Preferred)
• Construction/Restoration Industry: 2 years (Required)

Language:

• Spanish (knowledge of construction vocabulary) (Preferred)

Work Location: In person