Veterinary Care Coordinator - Remote

To provide in-home pet euthanasia services with compassion, empathy, and kindness in a way that supports both humans and animals during one of the most difficult, yet most loving moments of their journey together.

Responsibilities:

• Coordinate and schedule complex at-home appointments for multiple doctors
• Gather and input client and pet information using the Daysmart cloud program
• Guide clients through difficult decision-making process of euthanasia
• Respond to client emails and return phone calls - multi-task and prioritize tasks
• Make follow-up condolence calls to clients who recently had pets euthanized
• Attention to detail imperative
• Verify required documentation, update in charts to maintain records
• Excellent communication skills with clients/doctors/co-workers a must

Qualifications:

• Previous experience in a veterinary setting is MANDATORY.
• Live in the Greater Tacoma Washington area
• Familiarity with veterinary terminology and procedures
• Ability to work effectively unsupervised at home and office
• Have personal cell phone/desktop/laptop with reliable internet
• Excellent communication and interpersonal skills

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Application Question(s):

• Weekend shift, Saturday and Sunday

Shift availability:

• Day Shift (Required)

Work Location: Remote