Manager, Beyond Insights

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Job Summary:

Real Chemistry is looking for a Manager, Beyond Insights to join our growing team!

Spring Bond, a part of Real Chemistry, is a digital media agency and consultancy helping pharmaceutical and medical device manufacturers build robust, omnichannel media strategies for both HCP and consumer audiences. Our work emphasizes transparency, client empowerment, and modern execution through services including customer-journey planning, media strategy and activation, measurement, technology evaluation, in-house capability development, and training.

The Manager, Beyond Insights (BI) leads the execution of high-quality measurement plans, reporting frameworks, and insight delivery for pharmaceutical media clients. In this role, you will optimize monthly and quarterly reporting processes, standardize KPI definitions, guide data visualization best practices, and ensure that clients receive accurate, consistent, and compelling insights. You’ll also maintain AI/NotebookLM environments, drive cross-functional alignment, and collaborate closely with Client Services, Media, Strategy, and Data Engineering.

This role requires strong organizational leadership, excellent communication skills, rigorous QA standards, and the ability to translate complex data into concise, strategic recommendations.This has the opportunity to be client facing, and requires the ability to deliver complex analysis in a digestible way to a diverse audience.

This role can be remote within the United States or based in any of our U.S. office locations, including New York City, Boston, Chicago, Lambertville, NJ, San Francisco, or Carmel, IN.

What y ou’ll d o :

Set the measurement direction for assigned clients, including KPI frameworks, reporting logic, and metric standardization.

Maintain consistent definitions and logic across deliverables, ensuring alignment with agency and client expectations.

Evaluate KPI shifts due to campaign changes, website updates, or tracking adjustments and guide the analytical response.

Lead the structure, sequencing, and efficiency of recurring reporting cycles.

Oversee the delivery of monthly and quarterly decks, dashboards, and insight summaries.

Improve standard templates, processes, and workflows to ensure consistency and scalability.

Craft and present clear, insightful narratives connecting performance with business objectives.

Lead Tableau visualization strategies and ensure dashboards present clean, intuitive, decision-ready insights.

Oversee the accuracy, clarity, and completeness of all client-facing insights.

Maintain NotebookLM environments for the BI team, including prompt libraries, structured knowledge bases, and reusable frameworks.

Ensure analysts use AI tools effectively for summarization, QA, and analysis acceleration.

Partner with Client Service leads to align on reporting expectations, timelines, and measurement needs.

Collaborate with Media and Strategy teams to support optimization recommendations and campaign measurement.

Work with Data Engineering to resolve data issues, adjust schemas, review specs, and maintain reporting continuity.

This position is a perfect fit for you if:

Our Company values, Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I" , genuinely resonate with how you work and lead.

You demonstrate the Real Chemistry Can mindset by approaching challenges with optimism, accountability, creativity, and a solutions-oriented attitude, always looking for ways to make a meaningful impact for our clients, colleagues, and communities.

You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and priorities in a fast-paced, evolving environment. As our business grows and changes, so do we.

You are proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes.

You are energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportu…