Director, Operations

Reporting to the VP, Field Operations, this role will provide operational oversight and support of multiple offices throughout parts of New York, New England, New Jersey, Pennsylvania, Colorado & Minnesota. The Director, Operations is directly responsible for Dispatch, Workload Management and Inventory Management. The Director, Operations will formulate, and implement, strategies and policies to enhance operational efficiency, productivity and customer satisfaction. The Director, Operations will ensure all locations within the organization function similarly to achieve desired customer satisfaction levels, while meeting bottom line expectations.