Sr. Logistics Operation Specialist- Bilingual (Korean/English)

Coordinate overall FTL transportation operations to ensure efficient and on-time service

Develop and maintain strong relationships with carriers, customers, and logistics partners

Negotiate freight rates while maximizing profitability and maintaining service quality

Monitor shipments and resolve service issues, delays, claims, and operational challenges in a timely manner

Collaborate with internal departments including operations, dispatch, customer service, and accounting to support daily business activities

Provide guidance, support, and timely performance feedback to team members

Assist with process improvement initiatives and special projects as assigned

Support administrative tasks and reporting requested by management

Perform other duties and responsibilities as assigned

Bilingual proficiency in Korean and English is preferred, as the role involves frequent communication with Korean-speaking clients and partners in both the U.S. and Korea

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent sales and customer service skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Strong supervisory and leadership skills

Ability to prioritize tasks and to delegate them when appropriate

Ability to function well in a high-paced and at times stressful environment

Proficient with Microsoft Office Suite or related software

Education and Experience

Bachelor’s degree or Equivalent combination of education and experience required

Minimum 4+ years of experience in freight forwarding, trucking, or logistics industry preferred

Supervisory experience preferred

All your information will be kept confidential according to EEO guidelines.

Physical Requirements

Ability to sit in front of a desk and/or in from of the computer for long periods

Repetitive use of hand/grasping product, writing and typing

Must be able to lift up to 5 pounds at times

• NO C2C ***

For More Open Positions Visit us at:

http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.