Program Manager-Department Promotional

Introduction

This examination is being given to fill 1 (one) vacancy in the Human Services Agency and to establish an eligible list to fill future vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline.

PLEASE NOTE: This is a departmental promotion. Qualified applicants must currently be employed with San Joaquin County Human Services Agency and meet the promotional eligibility requirements as stated in Civil Service Rule 10, Section 3-Eligiblity for Promotional Examinations.

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

TYPICAL DUTIES

• Plans, organizes and directs the work of division staff; prioritizes and assigns work; analyzes staffing, work flow and procedures and adjusts as needed to maximize resource utilization.
• Conducts staff meetings; coordinates suggestions made by staff for revision or development of program activities; analyzes and interprets new policies and procedures to staff.
• Directs program appraisal activities to identify need for revision or development of program elements; analyzes program; develops procedures to increase program effectiveness.
• Meets with department director and deputy directors regarding program policies; participates in departmental committees to determine agency needs and develop policies and procedures, forms and training to meet needs.
• Maintains liaison with local and state agencies; may address public and private groups relative to public assistance programs; may participate in conferences or seminars.
• Reviews correspondence, reports and other material; prepares reports and correspondence; prepares budget and staffing.

MINIMUM QUALIFICATIONS

Education: Graduation from a four-year college with major coursework in public or business administration, social sciences or related fields.

Experience: Three years either supervising a unit of staff engaged in determining eligibility or providing services in a public assistance department; or performing administrative duties equivalent to or higher than those performed at the level of Program Assistant I.

Substitution: Responsible experience performing duties which required considerable independence in compiling, organizing and evaluating reports may be substituted for education on a year-to-year basis.

PLEASE NOTE: This is a departmental promotion. Qualified applicants must currently be employed with San Joaquin County Human Services Agency and meet the promotional eligibility requirements as stated in Civil Service Rule 10, Section 3-Eligiblity for Promotional Examinations.

KNOWLEDGE

Goals and objectives of a public assistance agency, management principles; theories of organizational structure and behavior; techniques of assessing work flow and output; techniques for gathering and analyzing information; budget and manpower management; principles of supervision; public speaking techniques of employee training; group dynamics.

ABILITY

Plan, direct and coordinate the activities of a division; perform complex, managerial duties; interpret and apply public assistance regulations; communicate effectively; establish and maintain effective working relationships with administrators and other employees; write clear, concise reports; analyze data and base recommendations on the analysis.

BENEFITS

Health Insurance: San Joaquin County provides a comprehensive benefits package to employees of this bargaining unit. The benefits include the option of three medical plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available.

Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense.

Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense.

For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Benefits.

Life Insurance: The County provides eligible employees with life insurance coverage as follows:

1 but less than 3 years of continuous service: $1,000

3 but less than 5 years of continuous service: $3,000

5 but less than 10 years of continuous service: $5,000

10 years of continuous service…