Receptionist

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

As a Receptionist on our Workplace team, you’ll manage our main reception area, greet and direct all visitors, and provide general workplace and administrative support to the company. The Workplace team is responsible for office management, maintenance, food service, travel and the planning and execution of all firm events and social activities. As a member of this team, you will participate in administrative and office services work and assist with various Workplace projects.

More about what you’ll do:

Professionally answer, screen, and route all incoming calls

Greet guests in a professional, friendly, hospitable manner

Open/close reception area daily and maintain its appearance throughout the day

Input visitors into building security system, manage daily guest list, and communicate as needed with building security staff

Submit and follow up on service calls to the building management office

Follow up on internal facilities requests/work orders

Sort all incoming mail accordingly

Coordinate messenger services, outgoing mail deliveries, and employee package release forms

Assist with office activities, amenities, events, and other business needs as assigned

Assist with office supply ordering

Maintain conference rooms; book meetings; assist with set up of A/V equipment and video conferences as needed

Manage newspaper/periodical subscriptions

Update team page on company intranet

Maintain updates to the facilities, workplace and reception manuals

Process expense reports for assigned DRW employees

Serve as first point of contact for facilities related issues

Aid with DRW emergency response team organization and training

Assist with onboarding/offboarding procedures including new hire desk set up/decommissions; maintaining company photo directory, coordinating employee building access and badging/key assignments

What this role requires:

Strong verbal and written communication skills; excellent phone etiquette

Proven ability to multitask, prioritize and take direction from multiple sources

Confidence, initiative, and the ability to learn new things quickly

Excellent customer service skills

Strong organizational skills and ability to meet deadlines

Proficiency in MS Outlook for email and calendaring and proficiency with MS Word and Excel

Excellent typing skills required

Proven ability to handle confidential information in a professional manner

Previous experience in a corporate office environment preferred

Ability to work alternative schedules to cover planned absences between hours of 7:30AM and 5:00 PM, Monday through Friday

Availability to work in the office 5 days a week

College degree or equivalent required

The annual base salary range for this position is $50,000 to $60,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD D insurance, health savings accounts, and flexible spending accounts.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice .

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice .

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