Senior Manager, Digital Product Management-Service

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Overview

Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace. As a Senior Manager, Digital Product Management , you will lead a team of Product Managers responsible for delivering digital products that power Scout's Aftersales ecosystem.

You will be responsible for driving product execution, aligning cross-functional stakeholders, developing your team, and ensuring Scout delivers scalable digital capabilities that support exceptional customer and service experiences.

This role is ideal for a product leader who thrives in ambiguity, and has a proven track record building products, teams, and operating models from 0-to-1 in fast-paced, high-growth environments.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck rugged SUV marketplace by achieving the following:

Team Leadership Product Delivery

Hire, lead and develop a team of Product Managers responsible for Scout's Aftersales digital product portfolio.

Establish operational objectives, priorities, and execution plans that align with organizational goals and product strategy.

Drive delivery across multiple product domains while balancing competing priorities, dependencies, and resource constraints.

Portfolio Execution

Oversee a portfolio of products supporting service and aftersales operations.

Ensure priorities, roadmaps, and delivery plans remain aligned across the portfolio.

Monitor product performance and drive continuous improvement through data-driven decision making.

Identify risks, dependencies, and execution challenges and proactively drive resolution.

Cross-Functional Leadership

Partner closely with Engineering, Aftersales Business, Retail Operations, Customer Support, Regulatory Affairs, and IT teams to deliver business outcomes.

Influence stakeholders across multiple functional areas and build alignment around product priorities and delivery plans.

Lead complex discussions involving competing business needs, technical constraints, and operational considerations.

Serve as a trusted advisor on digital service and aftersales capabilities.

Operational Excellence

Oversee successful rollout, adoption, and support of digital products across Scout service operations and retail locations.

Establish performance metrics, business KPIs, and reporting mechanisms to measure product effectiveness and customer value.

Drive improvements in operational efficiency, service processes, and user experience through digital solutions.

Product Execution

Translate long-term product strategy into actionable roadmaps and release plans.

Ensure Product Managers maintain clear product requirements, priorities, and stakeholder alignment.

Drive execution from concept through launch and ongoing optimization.

Maintain focus on customer needs, business value, scalability, and operational readiness.

Location Travel Expectations :

This role will be remote.

Applicants should expect that the role may require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else…