Medicaid/Medicare Billing - Community
Otterbein · Franklin, Indiana · Posted Jul 2, 2026
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Overview
Otterbein has an opening for a Medicare/Medicaid Biller . The primary responsibility of the Medicare/Medicaid Biller is to assist Accounts Receivable with Medicaid/Medicare and billing.
At Otterbein, you are not an “employee.” You are a partner in caring because we are all partners working together for a goal. We believe in person-centered care that honors the residents and the choices they make. That are dedicated to providing the highest level of compassionate, quality care at our Communities or our small house neighborhoods. Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and so much more.
Here is a link if you would like learn more about Otterbein SeniorLife Community Franklin : Click this link https://otterbein.org/find-a-location/franklin/
Summary:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Verify Medicaid and Medicaid waiver residents census and add payers
Verify Rehab Stay census attach payers
Medicaid application
Authorized representative for family and Otterbein and send in documents needed
Field FSSA phone interview and letter with request
Process monthly Medicaid billing with the State and all 3 MCE’s
Process all monthly Medicare insurance billing
Monitor DDE system daily for Medicare claims status—make corrections and adjust.
Submit no pay claims
Private billing statements for SNF
Monitor all past due balances and contact responsible party for collection
Verify MCD eligibility for each resident on website for the month prior to billing
Prepare and track deviation bills for Medicaid residents who have old private balances
Bill and track Co-insurance claims
Prepare liability spread sheet with current liability or changes
Assist with Medicaid back billing on a computerized system
Follow up for Medicaid accounts – letters to families, phone calls to facilities that were former locations of Medicaid Residents
Enter in-house receipts from deposit for SNF
Assist with audits
Perform various other accounts receivable functions as assigned.
Work with all three MCE’s on Medicaid claims through Availity UHC website
Track bad debt log for Medicaid—Medicare Co-Insurance with no supplement submit annually.
Work with Hospice Companies to get claims paid
PASRR—send level of care to be updated in MCD system so we will get paid.
Perform various other accounts receivable functions as assigned.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Customer Service - Respond to requests for service and assistance. Interpersonal Skills - Maintain confidentiality. Written Communication - Edit work for spelling and grammar. Professionalism - Approach others in a tactful manner. Attendance/Punctuality - Ensure work responsibilities are covered when absent.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High School diploma or general education degree (GED), or one to three months’ related experience and/or training, or equivalent combination of education and experience. Completion of high school courses in typing, bookkeeping and other business subjects. One to two years additional course work in accounting or bookkeeping at college or equivalent work experience. At least one year of accounting/bookkeeping experience with emphasis in accounts receivable. Some experience with computerized accounting systems desirable. Employee must participate in orientation training, attend mandatory in-services, and/or other department specified training in-services.
Computer Skills: To perform this job successfully, an individual must be able to use the Community’s computerized time clock system. Employee should have knowledge of Microsoft Word, Outlook, and Excel Processing software, the internet, and have ability and willingness to learn and use, if any, other software applications pertaining to this position.
BENEFITS*
Medical insurance with free virtual doctor visits
Vision and dental insurance
Paid Time off that accrues immediately
Paid Holidays
Life insurance
Retirements Savings with a 401(k) or 403(b) with company match
Access up to 100% of your net earned based wages daily through DailyPay
Employee sponsored fund for employees in need
Employee Assistance Program (EAP)
Tuition Assistance
*Some benefits are based on hours worked
Why work for Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our …