Logistics Account Manager

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.

Responsibilities:

Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met

Manage customer expectations and provide exceptional customer service

Work with Implementation team on successful opportunities to ensure accuracy in our pricing program

Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts

Participate in rate calculations, report preparation and customer presentations for all large-spend bids

Ensure customer commitments are met, working with internal teams and executing operational tasks as needed

Identify, manage and build new business relationship in the target market

Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.

Maintain a database of clients, prospects, partners and vendors

Monitor market conditions, product innovations, and competitors' products, prices, and sales

Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports

Consult with clients to resolve problems and to provide ongoing support

Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS