Seasonal Retail Sales Associate - U-Mass Bookstore B530

Hourly Rate: $18.00 per hour

Perks:

• Paid Weekly
• Flexible schedule

About Us:

At Follett, we support the campus experience for over half of U.S. students. Our fast-paced, innovative team provides top-quality digital content, course materials, and campus merchandise. From the start of a new semester to special campus events, we help create memorable moments for students, faculty, and fans.

About The Role:

We’re looking for Seasonal Retail Sales Associates to join our campus bookstore team! This is a limited-time, high-energy role where you’ll interact with students, faculty, and visitors—delivering outstanding customer service while keeping the store running smoothly.

Assignments typically last a few days up to 90 days, depending on store needs. Flexible scheduling, including occasional weekends and varied shifts (openings, mid-day, or closings), is required.

What You Do:

• Operate the cash register and process transactions (cash, credit, or financial aid)
• Stock, organize, and price merchandise; assist with in-store displays
• Fulfill online orders for pickup or shipping
• Support bookstore operations during events (graduation, athletic events, etc.)
• Create a welcoming, helpful experience for all customers and team members
• Jump in on other tasks as needed

You’ll Shine If You Are:

• Friendly, outgoing, and customer-focused
• Professional in both appearance and behavior
• A team player who thrives in fast-paced settings
• Comfortable multitasking and adapting to changing priorities
• Reliable, punctual, and consistent
• Available to work weekends as needed

Qualifications:

• Must be at least 18 years of age
• Strong communication and customer service skills
• Able to lift 25–50 lbs and stand for extended periods (with or without accommodation)
• Comfortable with basic computers and math
• Able to prioritize tasks and stay organized
• Retail, customer service, or clerical experience preferred

Additional Information:

• We do not offer sponsorship for this position. Candidates must be eligible to work in the United States without employer assistance.
• All candidate information will be kept confidential according to EEO guidelines.